Verified Customer Reviews
"Our Family was extremely pleased with the services that both Jeff Bernstein and Robin Moon provided for us as we worked through both the logistical matters and planning the service under the circumstances of Covid-19 issues. Jeff was especially proficient as he assisted us with designing the markers for both my husband and myself. He also worked with us as my sister decided to purchase a lot next to the three we had bought for her husband (deceased) and pre-need for herself. They had arranged for burial of cremains at a distant military location, but after attending my husband's service decided she would rather be nearer family. Jeff worked to expedite this purchase and conferred with another local funeral parlor where they had purchased services. His follow-up with her was much appreciated as she was not physically able to meet with him due to the restrictions in placed at her assisted living facility. We have used the services provided through this mortuary for my parents and other relatives. The whole facility speaks to the comfort and care of the family during the most trying of times. The peaceful environment, the care of the grounds year round gives us assurance that the long term care will continue into the future as the location is expanded."
Verified Customer
September 2020
"Robin provided excellent service."
Verified Burial & Memorial Service Customer
August 2020
"We had just got into town and Samantha Paz provided tremendous assistance"
Verified Customer
August 2020
"I am not fully through the process...ask me later"
Verified Burial & Memorial Service Customer
August 2020
"It is a difficult situation to be in arranging a funeral but I must say that if I wasn't sure of some of the arrangements that would have no problem in taking care of them for you."
Verified Burial & Memorial Service Customer
August 2020
"People need to be prepared as much as possible prior to anyone's death. Discuss with your loved ones."
Verified Burial & Memorial Service Customer
July 2020
"Compassionate, caring, kind, thoughtful, with guidance and above and beyond professionalism is how my family can describe our time spent with staff at East Lawn Palms Cemetery... all and all a positive experience during our time of grief. Thank you Jeff for all that you did for us in helping take our father to his final resting place. We are forever grateful. Ysela Sepulveda Welding and Daniel Rodriguez Sepulveda."
Verified Customer
July 2020
"All of the staff at East Lawn Palms, is so professional and understanding we were very relaxed and could deal with our own loss and emotions."
Verified Burial & Memorial Service Customer
June 2020
"I can recommend East Lawn Palms Mortuary for anyone who has to deal with transport of a loved one for an out of state burial. I chose them because they are part of Dignity Memorial and was not disappointed at all. From the pick-up of the body, preparation, flight to another state and dealing with the Dignity personnel on the other end, everything was seamless and there were no problems. Clare Benson was wonderful to deal with and responded quickly to all of my queries. I was not disappointed at all with the exceptional service provided."
Verified Burial & Memorial Service Customer
June 2020
"When the time comes for this type of service needed, It's a Blessing to know there are Very Professional people waiting to serve the community."
Verified Customer
June 2020
"Comfortable"
Verified Burial & Memorial Service Customer
June 2020
"The caring staff at East Lawn paid great attention to detail, addressed every question and processed all applicable paperwork. Even during Covid 19 all needs were met. Constant updates were provided in a professional manner. Their services came highly recommended and for a reason!"
Verified Burial & Memorial Service Customer
May 2020
"East Lawn Palms has taken care of my funeral needs for the past 20 years. First for my father in 2000. Then my mother in 2008 and now my dear sister in 2020. I also have my mausoleum there"
Verified Burial & Memorial Service Customer
May 2020
"East Lawn Palms' gifted staff members provide immeasurable comfort and assurance, coupled with professional knowledge and ability. From the moment Clare Benson contacted me, I felt a certainty--which was justified in manifold ways--that my mother's earthly body would be tended with utmost care. Clare sensed my anxiety and, in her unassuming manner, helped me to understand the comprehensive care East Lawn Palms staff members provide. Clare is a gem. And Butch Washington has been wonderful, as well. Butch provided me with options for my mother's placement. He, too, has been very sensitive to quell my uncertainty by providing options for my mother's placement--even solutions when I learned late in the process about a final wish my mother had made affecting our decisions about placement of her cremated ashes. Both Clare and Butch have made themselves available to me always. It is my privilege to know them, and my privilege to have met by telephone or in person many other caring East Lawn Palms staff members."
Verified Burial & Memorial Service Customer
May 2020
"They are familiar with just about any type of service, and really go above and beyond their duties to ensure you are taken care of in the best way possible. They truly care about the families they serve and it shows."
Verified Customer
May 2020
"Robin Moon and the rest of the staff were very professional, ensured all of our needs were met, and were genuinely concerned for our family in our time of need. They made a very difficult time so much easier and we are so grateful for them!"
Verified Burial & Memorial Service Customer
May 2020
"The service was outstanding"
Verified Customer
May 2020
"Jeff Bernstein and the rest of the staff were courteous, professional, and sensitive. Jeff was respectful and helpful throughout the process. We are grateful."
Verified Customer
May 2020
"Very caring and professional. Answered all questions and got back with info if not immediately available."
Verified Burial & Memorial Service Customer
May 2020
"Payment plans with no interest are very helpful."
Verified Burial & Memorial Service Customer
April 2020
"We have two other loved ones at the cemetery and have been very happy."
Verified Customer
March 2020
"My father was cremated here and my parents best friends have set up there arrangements with you so I am clear of the quality and service you provide"
Verified Burial & Memorial Service Customer
March 2020
"The Cemetery does not try to upsell you. Very professional."
Verified Customer
March 2020
"Great service and was given credit for the burial urn not used for the added services not prepaid."
Verified Customer
March 2020
"East Lawn Palms has handled the arrangements for both, my parents (1991 & 2015), and my brother (2020). We've seen many changes through the years. East Lawn has continued to be a beautiful facility, inside and out, and the staff continues to be professional, respectful, and compassionate. In fact, planning my brother's services was the easiest and most pleasant experience (as far as funeral arrangements). Robin Moon Sherman and Samantha Paz make an awesome team! They listen, they respect, and they work hard to make what is often an overwhelming experience as easy & pleasant as possible."
Verified Customer
February 2020
"The staff at Eastlawn was professional, respectful, compassionate and caring in every aspect of my brother's arrangements."
Verified Burial & Memorial Service Customer
February 2020
"I would like to express how THANKFUL I am to East Lawn Palms Mortuary for handling everything with such care & professionalism for my my loved one especially from being out of town. If I lived in Tucson Arizona I would most definitely make my choice of arrangements for myself and my family to entrust East Lawn in their care. Myla Crayton-New Orleans,La"
Verified Burial & Memorial Service Customer
February 2020
"Jim, Samantha and the East Lawn staff were wonderful to me and my family when I lost my husband rather unexpectedly. They moved swiftly but there was never any sense of pressure or 'sales'. I truly believe the people at East Lawn care about families and making a sad situation a little more bearable. Thank you"
Verified Burial & Memorial Service Customer
January 2020
"East Lawn's staff is so very compassionate and caring during our most difficult time. They truly took care of my entire family."
Verified Burial & Memorial Service Customer
January 2020
"I found the staff to be concerned comforting and available. They were sensitive to our personal needs and requests."
Verified Burial & Memorial Service Customer
January 2020
"The staff here made the whole experience as easy as possible in a time where you can't think straight . Would definitely recommend this place . They take care of everything even down to the tiniest of detail. Judith made us feel like family and I'll never forget the kindness she showed us. The day we came to make arrangements, which I thought would be the hardest part after loosing a loved one , they actually made me feel better when I left there than when I pulled in . Thank you again for all your kindness in a difficult time in life."
Verified Customer
January 2020
"Samantha was a gift for us. She was able to gently lead us to a beautiful ceremony and without her lovely suggestions saying things like it's okay if you want to break some of the flowers off and throw them in the gravesite was spot on along with other suggestions for us. She made the unbearable situation a wonderful spiritual experience for my mom."
Verified Customer
January 2020
"I feel that is truly helpful and willing under the circumstances."
Verified Burial & Memorial Service Customer
January 2020
"Everything was beautiful. For the price we paid it was definitely worth it. Everyone was so polite. The event was so suffocated. I am very happy with the event all together."
Verified Customer
December 2019
"East Lawn employees really care about their customers and give excellent service for the loved ones who have passed away. Rhonda S"
Verified Customer
December 2019
"Other than the engraving, everything was outstanding. Let everyone know I really appreciate all they did for us."
Verified Burial & Memorial Service Customer
December 2019
"Other than the engraving, our needs were promptly met with compassion and understanding."
Verified Customer
December 2019
"I was pleased with the caring and kind representatives at East Lawn Palms. The arrangements were carried out as planned."
Verified Customer
December 2019
"Keep up the good work!"
Verified Customer
November 2019
"When a loved one dies you go through a lot of feelings and you can be overwhelmed and scared. The staff at East Lawn took good care of me and my loved one. They did a beautiful job helping me plan a celebration of life service that was memorable. The luncheon afterward was very nice and the food was well prepared."
Verified Burial & Memorial Service Customer
November 2019
"They handeled everything we needed in a professional and sympathedic way."
Verified Burial & Memorial Service Customer
November 2019
"When we were able to give an arrangement of flowers and the flag to First Responders, I felt so at peace."
Verified Customer
September 2019
"My parents made burial arrangements in the Mausoleum at East Lawn in the mid-1980's. I can't say enough about the professionalism, respect and care we received from every single person we came in contact with at East Lawn. From the receptionist's greeting to the very respectful meetings with Jeff Bernstein and Zoe Normand the day following my mother's passing. The staff that met us for the funeral mass, reception and internment were beyond anything we could have expected. My parents made the best decision ever when they selected East Lawn as their final resting place. My father, mother, and two sisters are now together at East Lawn and it will always be a moving experience to visit them there."
Verified Customer
September 2019
"Great staff - always available and helpful at the worst time in your life. Thank you to everyone!"
Verified Customer
September 2019
"The professional and quality of all the staff at the funeral home is outstanding. For everyone that will need the advice to put on a funeral services, this place is a good place to start. You will leave knowing everything is going to flow very smoothly, and everything will be perfect."
Verified Burial & Memorial Service Customer
August 2019
"They left you feeling you matter and that your dignity was in tact when we left. Very positive experience/1"
Verified Burial & Memorial Service Customer
August 2019
"Everyone was compassionate and helpful throughout the whole experience. Also they are available all the time and return phone calls immediately! What a wonderful staff!"
Verified Burial & Memorial Service Customer
August 2019
"IT WAS VERY PLEASING TO HAVE MY MOTHER BURIED THERE HEARD LOTS OF GOOD THINGS ABOUT IT. NOT HAVING EXPERIENCE IN THIS TYPE OF THING SOMETHING I WILL NEVER FORGOT."
Verified Customer
July 2019
"THE STAFF WERE WONDERFUL TO WORK WITH AND REALLY MADE A DIFFICULT TIME MUCH EASIER."
Verified Burial & Memorial Service Customer
July 2019
"THEY WERE GREAT TO WORK WITH AND MADE A DIFFICULT TIME MUCH EASIER."
Verified Customer
July 2019
"DURING AN EXTREMELY SAD & DIFFICULT TIME. THE STAFF @ EAST LAWN PALMS MORTUARY BROUGHT IN SO MUCH LIGHT. THEY WERE INCREDIBLY KIND, EFFICIENT, WARM, GENEROUS & COMPASSIONATE."
Verified Burial & Memorial Service Customer
July 2019
"OVERALL IT WAS A GOOD EXPERIENCE IN A DIFFICULT TIME"
Verified Burial & Memorial Service Customer
June 2019
"WONDERFUL, COMPASSIONATE STAFF! EXTREMELY PROFESSIONAL AND CARING! WOULD HIGHLY RECOMMEND"
Verified Burial & Memorial Service Customer
June 2019
"VERY KIND AND COMPASSIONATE STAFF WHO WENT ABOVE AND BEYOND TO HELP THROUGH SUCH A DIFFICULT TIME. EVERY QUESTION WAS ANSWERED AND EVERY DETAIL WAS ADDRESSED."
Verified Customer
June 2019
"East Lawn made sure that this was less like a funeral and more a celebration of life. Absolutely amazing!"
Verified Customer
May 2019
"Everything was wonderful. Given the circumstance we were very pleased with the cemetery, the staff, and how far they went to make sure everything was perfect for us."
Verified Customer
May 2019
"BEAUTIFUL, TRANQUIL, COMFORTING FACILITY"
Verified Customer
May 2019
"EVERYONE WAS KIND, COMPASSIONATE & THROUGH IN WHAT THEY DID. THE WHOLE PROCESS COULD NOT HAVE BEEN HANDLED BETTER."
Verified Customer
May 2019
"DID NOT KNOW ABOUT THE NOTES"
Verified Burial & Memorial Service Customer
May 2019
"BEAUTIFUL, TRANQUIL, COMFORTING FACILITY"
Verified Burial & Memorial Service Customer
May 2019
"THE SERVICE WAS VERY WELL SET UP, AND THE PEOPLE WAS EXTREMELY HELPFUL."
Verified Customer
April 2019
"MAY DID AN AWSOME JOB WITH MY SONS FUNERAL."
Verified Customer
April 2019
"SERVICE WAS EXCELLENT, WELL DONE J. MOJADIDI HANDLED EVERYTHING PERFECTLY, WAY BEYOND OUR EXPECTATIONS."
Verified Customer
March 2019
"EVERYONE WAS VERY COMPASSIONATE & CARING. YOU WERE MADE TO FEEL IMPORTANT & YOU WERE THE MAKE IMPORTANT CLIENT"
Verified Burial & Memorial Service Customer
March 2019
"STAFF IS EXTREMELY PROFESSIONAL, COMPASSIONATE AND KNOWLEDGEABLE I WOULD SUGGEST PRE-ARRANGEMENTS FOR ELDERLY PARENTS. EVEN THOUGH IT WAS A DIFFICULT TIME, HAVING THEM IN PLACE WAS EXTREME HELPFUL"
Verified Customer
February 2019
"ONCE WE HAD A NEW REPRESENTATIVE, ALL GOOD- HE WAS EXCELLENT. COMMUNICATION PROBLEM WITH PREVIOUS REPRESENTATIVE WHO WE BELIEVE IS NO LONGER THERE."
Verified Customer
February 2019
"WE WERE MY FAMILY AND I WERE VERY SATISFIED. I HAVE PREARRANGEMENT."
Verified Burial & Memorial Service Customer
January 2019
"THE STAFF WAS AWSONE"
Verified Customer
January 2019
"EXCELLENT CARE - ITS BEEN REPORTED - SOMEWHAT DANGEROUS IF YOU ARE ALONE - VERY OPEN AREA"
Verified Customer
January 2019
"THE STAFF WAS AWSOME"
Verified Burial & Memorial Service Customer
January 2019
"IT WAS MORE EXPENSIVE THAN, THOUGHT IT WOULD BE. SO MANY PARENTS OF PEOPLE MY AGE. DONT HAVE INS, ETC. LAYING A LOVED ONE TO REST SHOULDNT CREATE A FINANCIAL HARDSHIP; EVEN TEMPORARILY PYMNTS. SHOULD BE AN OPTION."
Verified Burial & Memorial Service Customer
January 2019
"THE GENTLEMAN WAS VERY HAPPY TO HELP. I WAS VERY PLEASED WITH HIS ATTENTION TO MY NEEDS."
Verified Burial & Memorial Service Customer
December 2018
"EVERY ONE WAS VERY CAREING AND HELPFUL"
Verified Customer
December 2018
"WONDERFUL, HELPFUL PEOPLE ARE AT EAST LAWN MORTUARY TWO LOVELY WOMEN, NAMES I/AT THE MOMENT CANNOT REMEMBER BUT, I WILL LATER, THEY HAVE BEEN CHARM AND KINDNESS IN THEN HEARTS. THEY ARE LOVED!"
Verified Customer
December 2018
"EVERY ONES HELP WAS OF THE AT MOST OUTSTANDING"
Verified Customer
November 2018
"MY FAMILY AND I COULD NOT HAVE WISHED FOR A BETTER SERVICE OR ANY FACET OF THE FUNERAL HOME"
Verified Burial & Memorial Service Customer
November 2018
"EVERY DUE OF OUR FRIENDS & FAMILY WERE EXPERIENCED WITH THE BEAUTIFUL & TOUCHING CLEBRATION OF LIFE FOR MY HUSBAND."
Verified Customer
November 2018
"I AM VERY HAPPY WITH EAST LAWN PALMS MORTUARY THIS TIME AND WHEN HUSBANDS PASSED IN 2007"
Verified Burial & Memorial Service Customer
November 2018
"I DID NOT CARE FOR THE SLIDE PRESENTATION TO DESCRIBE OFFERING - IT MADE THE EXPERIENCE VERY IN PERSONAL - TOO BUSINESS LIKE"
Verified Burial & Memorial Service Customer
October 2018
"THE SERVICE WAS OUTSTANDING"
Verified Customer
October 2018
"PALM MORTUARY HAVE ALWAYS BEEN THEY FOR ME 3 PREVIOUS TIMES. THE LOST WAS MY DAUGHTER AND 2 HUSBANDS BEFORE"
Verified Burial & Memorial Service Customer
October 2018
"Staff was very pleasant and responsive during this difficult time."
Verified Burial & Memorial Service Customer
August 2018
"I APPRECIATED THE TRAVEL SERVICE, AS I WAS COMING FROM OUT OF TOWN. I SUGGEST YOU KEEP THAT AS PART OF THE PACKAGE."
Verified Burial & Memorial Service Customer
August 2018
"VERY GOOD EXPERIENCE"
Verified Burial & Memorial Service Customer
August 2018
"EXCELLENT SERVICE BY EVERYONE COULD NOT BE HAPPIER"
Verified Customer
August 2018
"EXCELLENT SERVICE COULD NOT HAVE BEEN ANY BETTER!"
Verified Customer
August 2018
"CREMATION ONLY - NO CEREMONIES"
Verified Burial & Memorial Service Customer
July 2018
"Staff did very well, the plot was purchased in 1995 so I didn't have other viable options."
Verified Burial & Memorial Service Customer
June 2018
"THANK YOU FOR GIVING US CLOSURE AT THE PASSING OF OUR PARENTS. THANK YOU FOR YOUR COMMUNITY OF COMPASSION AND ACCEPTANCE OF ALL KINDS OF PEOPLE AND ALL BELIEFS."
Verified Customer
May 2018
"ALL WAS WELL DONE."
Verified Customer
May 2018
"IT WAS ALL WELL DONE."
Verified Burial & Memorial Service Customer
May 2018
"SERVICES WERE FOR PUTTING MOTHERS URN IN A NICHE ALONG WITH FATHER THE PAID"
Verified Customer
April 2018
"EVERYONE WAS EXTREMELY KIND & SENSITIVE TO OUR NEEDS. THANK YOU!"
Verified Customer
April 2018
"COMPASSIONATE STAFF VERY SENSITIVE DURING DIFFICULT TIME"
Verified Burial & Memorial Service Customer
April 2018
"OVERALL IT WAS A POSITIVE EXPERIENCE DURING A VERY DIFFICULT TIME. STAFF WERE VERY NICE"
Verified Burial & Memorial Service Customer
April 2018
"The only hitch was putting the urn in the niche. We had to wait quite a while for the person with the correct tool to arrive. That could have been handled a bit better. Everything else was fine."
Verified Burial & Memorial Service Customer
April 2018
"THE STAFF WAS WONDERFUL, MADE CONTACT WITH ME CONTINUALLY THROUGHOUT THE PROCESS"
Verified Customer
March 2018
"EXCELLENT SERVICE AND ARRANGEMENTS."
Verified Customer
February 2018
"EXCELLENT SERVICE AND ARRANGEMENTS."
Verified Burial & Memorial Service Customer
February 2018
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