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About

At Ott-Laughlin Funeral Home in Winter Haven, Florida, we believe all lives deserve exceptionally memorable celebrations. To that end, our team of compassionate funeral directors listens carefully to your direction to create a funeral service that best reflects every final wish.

Your dedicated provider

Inspire our funeral directors with a story, a favorite color, song or psalm, and we will work to create a customized memorial that captures the essence of a personality. Share a secret family recipe through a delicious catered reception. Present a lifetime of trophies, medals and awards for one final accolade. Invite your guests to stroll through a gallery of art or photographs created and captured in life. Whatever your idea, we will do our best to incorporate it with tasteful class into a ceremony that resonates with guests.

Chapel at Ott-Laughlin Funeral HomeOur chapel welcomes guests of all faiths and traditions. We feature flexible reception space, which adapts to accommodate guests before or after services. Count on our caring team to receive your guests and remain present after the service.

From traditional religious ceremonies to uplifting contemporary celebrations of life, we feature a range of funeral, burial and cremation options to meet your needs.

Please contact us, day or night, if we may provide information regarding burial options or provide a tour of our warm and welcoming chapel.

We honor veterans

Ott-Laughlin Funeral Home understands the unique needs of America’s veterans and their families. As a Level One Founding Community Partner with We Honor Veterans, our staff is knowledgeable in the benefits available to veterans and their families. With respect, integrity and dignity, we will walk you through the steps of creating a veteran's memorial service that truly honors the life and sacrifice of your loved one. Military funerals mark a particular area of expertise. We are honored to support the local AMVETS Department of Florida.

History

Powell Ott and Victor Laughlin founded Ott-Laughlin Funeral Home in 1933, creating a funeral home in Winter Haven to serve local Florida families. They conducted their first funeral on August 5 that year. The duo served families at the funeral home together until Mr. Ott was called to duty in World War II. Mr. Laughlin retired in the early 1950s, while Mr. Ott served families at the funeral home until 6 weeks before he passed away in 1998.

Although his name was never on the door, Edmond Viertel was a faithful colleague. He started working for the funeral home in 1935 and worked up until his death in 1995. Eddie G. Allen first met Mr. Ott in the early 1980s, crediting him as the reason he joined the funeral profession today. Over the years, Eddie witnessed Mr. Ott’s compassion and tireless patience with families in their time of loss. He was a true southern gentleman and a unique mentor to Eddie.

It is with great honor and respect that we carry on this legacy to the families we serve. Today, we specialize in providing tailored memorial services that truly reflect the life and times of our clients.

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Amenities

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Cremation

Service

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100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully.

Learn about our Dignity Difference benefits.

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Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"My family's experience far exceeded our expectations. The entire process was clear from the very beginning. There were no surprises or pressure from being upsold on services we didn't want. Everything was very efficient and every staff member made us feel very comfortable. Overall, we were very pleased with our experience."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

November 2020

"My sister made a pre arrangements, Members of my church dressed her and did the makeup, I wasn't able to be there but I received feedback about how wonderful the staff was. I'm truly grateful."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

October 2020

"The people we dealt with were very compassionate, knowledgeable and thorough."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

October 2020

"Although I was preparing and reviewing other options, I was not solicited, pressured by staff. I was immediately taken care of when I did make the decision, and the process went very smooth and transparent"

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

September 2020

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