Verified Customer Reviews
"The staff did a wonderful job preparing our loved one for his home going. He looked like he was peacefully sleeping with a smile. Thank you again."
Verified Burial & Memorial Service Customer
October 2020
"I had the pleasure of working with Michael and Evelyn.The preparation for my mother's funeral service with Whalen and Ball staff was professional as they were empathetic and supportive concerning my loss and provided me with all of the information needed to support me within the process. I was not overwhelmed in any way as the experience was handled smoothly without any worry. Their interaction with both me and my wife displayed their kindness, care and capability."
Verified Burial & Memorial Service Customer
September 2020
"My family has used Whalen & Ball for all our departed loved ones for years. They've always been very sympathetic and professional. They made a difficult time easier by taking the pressure off. I couldn't have asked for a better staff."
Verified Burial & Memorial Service Customer
September 2020
"The staff and personnel at Whalen and Ball were not only extremely professional, but also compassionate to our situation. My experience was exceptional and I would highly recommend Whalen and Ball."
Verified Burial & Memorial Service Customer
September 2020
"it was so nice tohave every thing done ahead of time when u have a clear head and mind"
Verified Burial & Memorial Service Customer
August 2020
"Evelyn too was a great"
Verified Burial & Memorial Service Customer
August 2020
"Our situation was unique in that my Aunt had to be transported from NC to NY. Her death occurred during the Covid 19 pandemic, so none our family could attend the services. The professionalism exhibited by the Whalen & Ball associates was truly remarkable. The kindness they exhibited was genuinely appreciated."
Verified Burial & Memorial Service Customer
July 2020
"You are made to feel, comforted and cared for, as if you are their only client."
Verified Burial & Memorial Service Customer
June 2020
"As much as it's a horrible experience when you lose a family member, it was nice to know that the funeral home made it a great experience in our time of need. Michael went above and beyond for us and we are forever grateful for that."
Verified Burial & Memorial Service Customer
June 2020
"Whelan and Ball of Yonkers provided quick, professional and compassionate services for my mother. I highly recommend them."
Verified Burial & Memorial Service Customer
May 2020
"They did everything right, Chris Ryan is terrific"
Verified Burial & Memorial Service Customer
May 2020
"Staff always answered the phone and took the time for me in the hardest of times"
Verified Burial & Memorial Service Customer
May 2020
"Beautiful work. Professional. Loving and attentive. Perfect place to go when a sad time of death has come."
Verified Burial & Memorial Service Customer
May 2020
"Whalen & Ball provided a wonderful, comforting experience in an incredibly bizarre situation. The Swetz Family is very grateful. We appreciate the stress the entire funeral home staff was, and is under. We wish you all health and safety, and extend our heartfelt gratitude to you for assisting us in our time of unimaginable sorrow and need."
Verified Burial & Memorial Service Customer
April 2020
"From the time I contacted the funeral home a little before 6:00am to the time my Godmother was picked up around 9:00 am was amazing. Staff are very professional, courteous, and caring. I recommend them highly."
Verified Burial & Memorial Service Customer
April 2020
"The staff is professional and wonderful."
Verified Burial & Memorial Service Customer
April 2020
"Whalen and ball is highly recommended in my time of need. It was hard enough to lose my mom. They made it easier."
Verified Burial & Memorial Service Customer
March 2020
"Because of the compassionate nature of the staff, making these very difficult arrangement was less stressful."
Verified Burial & Memorial Service Customer
March 2020
"I recommend Whalen & Ball very highly. From the first call made to them, I received personal and professional attention. I was kept Abreast to any changes or any required information. Michael and staff have gone above and beyond Delivering excellent services with Respect. They were very caring with every aspect of this most difficult time. They Truly deliver their services With Dignity. And this is what's Needed and looked for our loved one. Thanks"
Verified Burial & Memorial Service Customer
March 2020
"Thank you for the excellent service and assistance in this difficult time of sadness. I feel the most valuable aspect of my experience is that my father looked like himself, he looked normal and at peace. My family and I thank you again for your service and professionalism."
Verified Burial & Memorial Service Customer
February 2020
"If you'd family has a preplan arrangement made, it makes it so much easier at this difficult time to complete the arrangements."
Verified Burial & Memorial Service Customer
February 2020
"The staff was genuinely caring and my Dad was presented very nicely. I am very pleased."
Verified Burial & Memorial Service Customer
November 2019
"My whole family, the Depew's and Scully's have been serviced here. I wouldn't have it done anywhere else. It's like a tradition!"
Verified Burial & Memorial Service Customer
November 2019
"My uncle , and my mom had their services here, and the staff are exceptional. Very professional and understand during this time, we just want to honor and focus on that departed love one. They are very good people who show empathy."
Verified Burial & Memorial Service Customer
October 2019
"The entire staff of both Whalen & Ball and Edward F. Carter Funeral Home were outstanding. Special thanks to Carrie Cooper for all of her personal attention during the wake, funeral and interment."
Verified Burial & Memorial Service Customer
October 2019
"The entire staff was very professional, kind and very courteous at this difficult time."
Verified Burial & Memorial Service Customer
October 2019
"This funeral home is one that our family would highly recommend. The staff were kind, knowledgeable and walked us through the entire process with comforting hands and guidance. We had a royal homegoing for our loved one thanks to the dedicated staff."
Verified Burial & Memorial Service Customer
September 2019
"Just wonderful working with kind and understanding people."
Verified Burial & Memorial Service Customer
August 2019
"At the most difficult time of my life Whalen and Ball watched over me and my family with compassion. They took care of every detail and made sure we were comfortable with everything. So very pleased with everything they did."
Verified Burial & Memorial Service Customer
August 2019
"EXCEPTIONAL SERVICES & COMPASSION"
Verified Burial & Memorial Service Customer
July 2019
"VERY COMPASSIONATE & PROFESSIONAL OUR NEEDS WERE ALL MET BY A GREAT STAFF"
Verified Burial & Memorial Service Customer
May 2019
"BEST EVER! MY HUSBAND WOULD HAVE BEEN VERY PLEASED! I COULD NOT HAVE DONE THIS WITHOUT ALL THEIR HELP."
Verified Burial & Memorial Service Customer
March 2019
"IT WAS HANDLED PROFESSIONALLY & WITH COMPASSION."
Verified Burial & Memorial Service Customer
February 2019
"THANK YOU FOR YOUR PROFESSIONALISM."
Verified Burial & Memorial Service Customer
October 2018
"EVERYONE WAS VERY HELPFULL IN EVERY WAY. AND MADE THINGS SO MUCH EASIER."
Verified Burial & Memorial Service Customer
July 2018
"SERVICES EXCEEDED MY EXPECTATIONS. STAFF IS WONDERFUL AND WERE A GREAT HELP DURING THIS TERRIBLE TIME IN MY LIFE. I WILL HIGHLY RECCOMMEND."
Verified Burial & Memorial Service Customer
June 2018
"VERY SATISFIED WITH ARRANGEMENTS - WILL HIGHLY RECOMMEND TO FAMILY AND FRIENDS"
Verified Burial & Memorial Service Customer
May 2018
"I HAD 4 ARRANGEMENT IN THIS FUNERAL HOME THEY ALWAYS TREATED US LIKE FAMILY THEY WERE MY MOTHER 2 BROTHERS AND A NIECE."
Verified Burial & Memorial Service Customer
May 2018
"THIS IS MY NEIGHBOURHOOD FUNERAL HOME. FRIENDS, FAMILY AND ULTIMATELY WILL BE HERE. I AM PLEASED IT HAS CONTINUED TO OFFER SUCH EXCELLENT SERVICE."
Verified Burial & Memorial Service Customer
March 2018
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