Our cremation promise

Simple cremations.
Service beyond expectation.

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Every detail remembered

As North America's most trusted cremation provider, it’s our privilege and our promise to treat your loved one with true compassion, respect and devotion. Your loved one never leaves our expert care or that of our trusted partners, and every service we provide is backed by our 100% Service Guarantee. We’re here to answer questions or provide information to help you make the best choice for your family and your loved one.

There are plenty of companies that will offer to cremate a loved one—and nothing more. That’s not who we are. Serving families is our passion and our commitment.

How We're Different

We go the extra mile

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Uncompromised quality and dedication

Treating your loved one—and your family—with the highest level of care and compassion is our top priority. It's the reason so many families choose us each year, and it's backed by our 100% Service Guarantee.

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We treat your family as our own

From the time we bring your loved one into our care, our professional team follows a detailed, thoughtful process and treats every loved one as a special person who was cherished by family and friends.

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Available 24 hours a day, 7 days a week

No matter when you reach out, you'll get a real person on the phone. We also welcome you to drop by anytime during regular business hours so we can get to know you and answer any questions you may have.


YOU GET WHAT YOU PAY FOR

Affordable & transparent

We know that planning a cremation isn’t something families do every day. It’s important to understand that not all providers are the same, and there are many things that set us apart, including the fact that we're transparent about our pricing.

The old adage “you get what you pay for” couldn’t be more true than when it comes to the services cremation providers offer.
Dignity Memorial® Cremation Providers Other Cremation Providers
No hidden fees You may be surprised along the way
We or our trusted partners have custody of loved ones at all times, and custody of care is guaranteed May not know where your loved one is during the cremation process
We provide a true estimate of cremation time There may be no timeline guarantees
Hand delivery of ashes within 30 miles included May cost extra
Personalized planning included Offerings may be limited
100% guaranteed satisfaction There may be no guarantee

Our cremation packages include

  • Creating an interactive online obituary
  • Filing for the death certificate
  • Securing cremation permits
  • Helping with death insurance claims
  • Sharing information about Social Security survivors benefits
  • Advising on scattering ashes
  • Giving guidance about caring for an urn
  • Providing grief support through our 24-hour Compassion Helpline®

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We’re proud of our process

  • 1

    Once your loved one is brought into our care, your Dignity Memorial provider or one of our trusted partners has custody.

  • 2

    We carefully walk your family through the entire cremation process and keep you informed about your loved one along the way.

  • 3

    Our custody-of-care program ensures that we meticulously safeguard your loved one's identity with every step of the process.

  • 4

    You pick up your loved one or we hand-deliver them to you. Personal, caring touches make this a special moment for your family.

Scattering assistance

We offer guidance on scattering ashes over land and sea. We can also help with tips for a scattering ceremony.

Celebration of life planning

We’ll help you plan a gathering at an area park, restaurant, country club or even your own backyard.

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100% service guarantee

Getting everything right is our promise to you. And we stand behind that promise with a guarantee unlike any other in the profession. If we don't get something right, and you're dissatisfied with any aspect of your service, we'll refund that portion of the service—no questions asked!

Our complimentary offerings

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Concierge Delivery

If you wish, a trusted member of our staff will personally hand-deliver your loved one's ashes to your home, clergy or cemetery within a 30-mile radius of our location.

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Complimentary Remembrance Memorial

We believe that every family should be able to create an ongoing tribute to the person they loved. Select Dignity Memorial cemeteries offer a free cremation placement or you may choose a credit toward another cremation cemetery option.

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Signature Dedication

In keeping with our pledge to treat every family with respect, we provide a special moment before you take your loved one home.

What our customers say

Read reviews from verified customers to find out what families who choose cremation think about their experiences with us.

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Your team of professionals offered me a private moment with my loved one before his cremation and it meant the world to me it's not something I had expected ...

—Monica J.

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Our needs were simple as there was only cremation required with no one present and was arranged perfectly from another city. It was done with respect, care and attention to detail by the Funeral Director who exceeded my expectations is making me feel that my loved one was in good care.

—Maureen T.

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The entire process for husband’s arrangements were handled with such professionalism and compassion. Another funeral home handled the out of town burial but the process of his cremation was flawless.

—Laura S.

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Ask these questions before choosing a cremation provider

If you’ve rarely or never shopped for cremation, you may find the process daunting. We made a list of questions to ask, so you can find the best provider for you.

All Dignity Memorial providers are licensed and insured in the states in which they operate. Never work with an unlicensed or uninsured cremation provider.

Dignity Memorial providers own their own crematories or work with trusted crematory partners. We require all of our crematory operators to be certified by the leading cremation organization in North America. Having our own crematories or working with trusted partners allows us to ensure that your loved one is well cared for throughout the cremation process.

Other providers may not always know the whereabouts of your loved one. When a loved one is passed from the provider with whom a family contracts to another operator with whom they have no relationship, that provider may lose control of the quality of the process and level of care.

The old adage "you get what you pay for" couldn't be more true than when it comes to the services cremation providers offer.

The appeal of a low-cost cremation provider often vanishes when you find out that the price you're quoted isn't the price you're going to pay.

We offer affordable packages, and we're transparent about our pricing.

We encourage families to prearrange cremation services, but we know that's not always possible. It's for that reason that we work with families to help them figure out how to cover cremation expenses.

  • Pre-need funeral insurance
  • Final expense insurance
  • Burial insurance
  • Life insurance
  • Credit card
  • Check
  • Cash

Plus, our experience dealing with insurance is often helpful for the families we serve. We can assist with the logistics, even filing a claim on your behalf or providing short-term assistance while you're waiting for insurance to pay out.

It's one thing for a business to claim great service—it's another for a business' customers to claim that business has great service. Google gives people a chance to rank a business after interacting with it.

One star indicates poor service; five stars indicates excellent service. The higher a business' Google star rating, the greater your chances are of having an outstanding experience.

Other cremation providers may say they have exclusive custody of your loved one, but many don't own their own crematories or work with carefully vetted partners like we do. Your Dignity Memorial provider or a trusted partner has custody from the time our transportation professionals bring your loved one into our care until they're returned to your family.

From the moment we take your loved one into our care until the moment we return them to you, we safeguard their identification through every step of the cremation process. Our custody-of-care program means that we check, cross-check and check again.

After your loved one has been cremated, you may return to our location for their ashes or we'll bring them to you within 30 miles.

If you choose to pick up your loved one, we create a special moment called a Signature Dedication. It's a small ceremony to honor your loved one. If you want us to deliver your loved one's ashes, Concierge Delivery is white-glove service right to your door (within a 30-mile radius) at no additional charge.

You can reach us 24 hours a day, 7 days a week.

Our cremation services come with a 100% Service Guarantee. If there's something you're dissatisfied with, we'll fully refund that portion of the service.

We can do either one. We'd love to host you for an in-person tour around our facility, or we'll show you around virtually.

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Our team is here for you

Most people know very little about choosing a cremation provider or what to expect once they do. We’re here to help you every step of the way.

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*Services may vary by location.