Verified Customer Reviews
"My wife was truly honored in a way beyond what I anticipated!"
Verified Burial & Memorial Service Customer
September 2020
"Could not have been more pleased than we were with the chapel."
Verified Burial & Memorial Service Customer
September 2020
"George Bartle was the best and did everything we asked for"
Verified Customer
August 2020
"Excellent services"
Verified Burial & Memorial Service Customer
July 2020
"Funeral director, Gene Smith, went above and beyond to ensure that our family member's life was celebrated without stress. He was amazing and I would recommend his services to anyone in their time of need."
Verified Burial & Memorial Service Customer
June 2020
"If you want a business that cares about the small details and will go above and beyond the call, go nowhere else. I would recommend requesting Bethany Calloway, I have never met anyone as professional and understanding as her."
Verified Burial & Memorial Service Customer
May 2020
"Gene Smith and the entire staff were professional in every aspect of their service to our family."
Verified Burial & Memorial Service Customer
April 2020
"The staff at Rideout's were extremely helpful to our family and helped us resolve matters very quickly. As the service needed to be held during the pandemic, Gene, Kelly, and all of the staff were very kind and informative. Very helpful group!"
Verified Burial & Memorial Service Customer
April 2020
"Everyone at Ridouts was extremely helpful and made this terrible process a lot easier to deal with. From the first call to the last, everyone there treated me like family."
Verified Burial & Memorial Service Customer
March 2020
"We have always used Ridouts. For my Great grandparents, Grandparents now both of my Parents. The hard decisions have always been made so much easier with their help and they have always been there in any way we needed them."
Verified Burial & Memorial Service Customer
March 2020
"Rideouts Gardendale Chapel recently handled all arrangements after the death of my mother. The entire staff was very kind and sympathetic making a difficult time so much easier. Gene Smith helped us and could not have been more accommodating, he made a beautiful video with the photographs we provided, and the service was exactly as we wanted; very sweet and memorable. I highly recommend Rideouts Gardendale Chapel."
Verified Burial & Memorial Service Customer
February 2020
"My mother's prepaid funeral arrangements was just as they were bought, which makes it so much easier during this very difficult time. Ridout's Gardendale did not try to sell me additional things that we could not afford, but did tell us our options for additional items that could be added. But didn't make us feel bad when we said we couldn't afford them. Thank you Ridout's Gardendale for this pleasant experience."
Verified Burial & Memorial Service Customer
February 2020
"In a time when we were hurting and confused, Gene stepped up and was there with the answers. He and Marcia were very sensitive to our needs rather than getting us in an out like a drive through. Thank you to everyone."
Verified Burial & Memorial Service Customer
January 2020
"It seemed like the whole funeral home turned out to help our family through the loss of our mother. Their service meant my family did not have to deal with any of the necessary details of the funeral and burial. My whole family is grateful to the entire staff for going above and beyond for us. Thanks Ridout's Gardendale"
Verified Burial & Memorial Service Customer
January 2020
"The Gardendale Chapel is the most Comforting & Sincere place to come for making you loved ones final wishes. Everyone there are so very Kind & Knowledgeable in all of our wants & needs. We couldn't have chosen a more better place to come for our loved ones final journey. Everyone there were so Amazing & Caring they were like family."
Verified Burial & Memorial Service Customer
January 2020
"The whole experience was smooth and easy during this time of our loss."
Verified Burial & Memorial Service Customer
December 2019
"We feel grateful that Gene Smith was our director. He was never pushy, took great care of everything, and went beyond expectations."
Verified Burial & Memorial Service Customer
December 2019
"Beth and the rest of the company treated me and my family very well . Highly recommend Them"
Verified Burial & Memorial Service Customer
November 2019
"Everyone at Gardendale Ridouts was amazing . They helped me step by step through a very emotional time in my life. They were kind and very understanding and did everything to make the funeral of our Mother just the way we planned it."
Verified Burial & Memorial Service Customer
October 2019
"Gene was great. Took care of everything with no pressure."
Verified Burial & Memorial Service Customer
October 2019
"The Staff were extremely helpful in guiding me and keeping me informed especially on time lines."
Verified Burial & Memorial Service Customer
September 2019
"Feel free to 'design' your own way of laying a person to rest. We didn't go the traditional way of having a visitation and formal burial service, but instead had only family gather at the gravesite and anyone that chose could speak about my mom. It was intimate, informal and very loving."
Verified Burial & Memorial Service Customer
September 2019
"From the time we walked in the door until the graveside service was completed the staff was caring and professional. I cannot say enough good things about our experience."
Verified Burial & Memorial Service Customer
September 2019
"Please note the above box and share with everyone! Thank you so much for such a wonderful stress free experience. May God richly Bless you all. It has to be a calling to be able to love on people like you do, and dealing with so many emotions. Thank you again!!"
Verified Burial & Memorial Service Customer
September 2019
"Great experience! Gene Smith and his staff worked with my family from the date I ask for, the type service I wanted and all the financial aspects of the funeral. We were pleased and will recommend their services to other families. Thank you!"
Verified Burial & Memorial Service Customer
September 2019
"The whole staff was fantastic with helping make things a little easier for me during the loss of my Mother,Very pleased with how Gene (Gino) was right there during the service for me if I needed him,The whole staff was just amazing 💜"
Verified Burial & Memorial Service Customer
August 2019
"I HAVE USED THIS FUNERAL HOME THRU TIMES AND I WILL ALWAYS USE THIS ONE. SEVERAL RELATIVES ALSO USE IT AND WERE VERY PLEASED ALSO."
Verified Burial & Memorial Service Customer
June 2019
"GREAT PEOPLE HAD QUESTIONS GOT ANSWERS FAST"
Verified Burial & Memorial Service Customer
May 2019
"EVERYTHING WAS LOVELY, THANK YOU."
Verified Burial & Memorial Service Customer
May 2019
"WE COULD NOT HAVE ASKED FOR A MORE PLEASANT EXPERIENCE"
Verified Burial & Memorial Service Customer
May 2019
"ALL STAFF WERE SO LOVING AND SYMPATHETIC. THEY HELPED ME SO MUCH WITH SUCH SINCERE COMPASSION."
Verified Burial & Memorial Service Customer
April 2019
"PARENTS HAD A PRE-PAID FUNERAL. FATHER DIED 6/2012, THIS WAS MOM. I ALSO HAVE A PRE-PAID FUNERAL WITH DIGNITY"
Verified Burial & Memorial Service Customer
March 2019
"MY ... TOOK CARE OF PART OF THIS ARRANGEMENT BUT I CAN HELP YOU THESE ... HAVE ALL AWESOME"
Verified Burial & Memorial Service Customer
February 2019
"ALWAYS COMPASSIONATE & CARING. AVAILABLE WHEN NEEDED. QUALITY FACILITIES."
Verified Burial & Memorial Service Customer
January 2019
"GREAT FUNERAL HOME MY FAMILY HAS USED THIS LOCATION FOR ALL THE FAMILIES FUNERAL. AS FAR BACK AS I CAN REMEMBER."
Verified Burial & Memorial Service Customer
January 2019
"VERY HAPPY WITH THE SUPPORT I RECEIVED DURING THIS TIME - EVERYTHING WE WANTED WAS HANDLED - VERY CARING STAFF"
Verified Burial & Memorial Service Customer
November 2018
"OUR FAMILY USED THIS SERVICE. GARDENDALE CHAPEL TWICE IN LESS THAN TWO MONTHS. FOR MY MOTHER IN APRIL 2018 AND MY FATHER IN JULY 2018. THEY PLEASED WITH SERVICE PROVIDED EACH TIME."
Verified Burial & Memorial Service Customer
November 2018
"VERY CARING AND PROFESSIONAL STAFF. EVERYTHING ABOUT THE VISITATION AND SERVICE WAS AS DISCUSSED AND PLANNED"
Verified Burial & Memorial Service Customer
September 2018
"EVERYONE WAS VERY HELPFUL AND KIND."
Verified Burial & Memorial Service Customer
September 2018
"MY FAMILY WAS TREATED SO NICE AND EVERYONE WAS SO RESPECTFUL THIS IS THE ONLY FUNERAL HOME I KNOW THAT IS SO FRIENDLY & RESPECTFUL DURING A TIME OF SOMEONES GRIEF."
Verified Burial & Memorial Service Customer
August 2018
"DIGNITY WENT OVER & ABOVE WHAT IS REQUIRED TO MEET NEEDS. EVERYTHING FAR EXCEEDED MY EXPECTATIONS."
Verified Burial & Memorial Service Customer
August 2018
"EVERYONE WAS VERY NICE TO US AND HELPED US AT THE HARDEST TIMES OF OUR LIFE THEY GAVE US PEACE KNOWING THEY WERE TAKING CARE OF OUR DAUGHTERS ARRANGEMENT WITH SUCH CARE"
Verified Burial & Memorial Service Customer
July 2018
"RIDOUTS GARDENDALE CHAPEL HANDLED OUR ARRANGEMENTS FOR MY PARENTS, BROTHER, SISTER- THE FIRST IN 1970."
Verified Burial & Memorial Service Customer
May 2018
"THIS IS AN ATTRACTIVE, CALM FACILITY. EVERYONE WAS KIND AND WORKED WELL WITH THE CEMETERY PROFESSION THEY MADE THE PROCESS LESS STRESSFUL. THE CATERING WAS A GREAT BENEFIT TO AN AWKWARD FAMILY ARRANGEMENT."
Verified Burial & Memorial Service Customer
April 2018
"VERY PLEASED WITH ALL ASPECTS OF SERVICE COULD NOT ASK FOR BETTER"
Verified Burial & Memorial Service Customer
March 2018
"THE STAFF WAS SO THOUGHTFUL AND COMPASSIONATE. THEY HELPED MAKE A HEART BREAKING EXPERIENCE BEARABLE WHEN IT SEEMED THAT NOTHING COULD."
Verified Burial & Memorial Service Customer
February 2018
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Our mission at Ridout's Gardendale Chapel is to help families create personalized funerals and memorials. This approach keeps us open to traditional religious rites as well as contemporary gatherings that deeply reflect a person's life. That means that whether you want a basic 
