Verified Customer Reviews
"From planning to placement, though difficult, there was a serenity and privacy. We were cared for with respect; and, Tami and staff came alongside to handle the details."
Verified Customer
June 2021
"The entire staff was absolutely amazing. Its only been less than two months, but I have already referred two people to them to make prearrangements because of how wonderful they are."
Verified Burial & Memorial Service Customer
May 2021
"Given our father's death was unexpected, we were unprepared on what to do for his funeral and burial services. Palm Mortuary's employees helped us navigate the entire process--from the funeral service to the burial at the Boulder City Veterans' Cemetery. They were very kind at a time when we needed kindness and patience. The service and the burial were a beautiful tribute to our father. We truly appreciate their professionalism, knowledge, and compassion."
Verified Burial & Memorial Service Customer
May 2021
"I had complete peace of mind that they were taking care of everything for the funeral. I was able to focus on strictly personal details."
Verified Burial & Memorial Service Customer
March 2021
"Above statement of Joe Palmer."
Verified Burial & Memorial Service Customer
March 2021
"The sincere caring that was given at a time when it was really needed."
Verified Burial & Memorial Service Customer
March 2021
"My fathers decline occurred very quickly, and I was traveling back-and-forth from out of state to try to be with him and deal with everything that was happening. I had to make all arrangements over the phone for him, and the staff at Palm Mortuary could not have been more compassionate and helpful. This was the first time I have ever made funeral arrangements, and they made it as easy as possible, and went out of their way to make sure everything was just the way we wanted it to be. I can't say enough how wonderful they were at this terribly difficult time for us. The cemetery is beautiful, I felt very comforted and peaceful with how everything turned out for Dad."
Verified Burial & Memorial Service Customer
March 2021
"I felt we were treated with honesty and dignity."
Verified Burial & Memorial Service Customer
March 2021
"Very kind and helpful staff during a difficult time."
Verified Customer
March 2021
"You are in good hands"
Verified Burial & Memorial Service Customer
February 2021
"Phil gave me & my family such excellent service from our first meeting. He explained the funeral plan showed us photos on a large screen of caskets, flowers, everything that was included in funeral plan we chose. My husband's a veteran he set up the 21 gun salute and Taps. He got Bishop Pete for prayer service. Arthur was excellent so respectful kept me inform every step of the way. Angel assisted Arthur we were in such good hands from the mortuary to the cemetary. Palm Boulder Highway Mortuary provided my family and I exceptional care!"
Verified Burial & Memorial Service Customer
February 2021
"Joe Palmer is an amazing asset to Palm. He was incredibly helpful throughout the arrangement of my father's celebration of life. I appreciate the time he took to walk me through the process as I have never had to plan a funeral. It is amazing how much help you really need. Joe-thank you for everything-including the counseling and support."
Verified Burial & Memorial Service Customer
February 2021
"Joe is a Legend"
Verified Burial & Memorial Service Customer
February 2021
"Philp took the time to explain everything to us very clearly he is Exceptional at what he does to the point I wished he would of been my wedding planner in 2014! The entire staff was the best, they treated us like family I a very professional manner!"
Verified Burial & Memorial Service Customer
January 2021
"Very nice oeople."
Verified Burial & Memorial Service Customer
January 2021
"Everyone at Palm Boulder Highway showed so much empathy during both my parents funerals. Joe, Phil and Angel put so much care into making sure every detail was taken care of. We were treated like family. So much goes into planning the service that the little things may slip by. They remembered the little things and gave us peace of mind. Thank you, Palm. You all are above the rest."
Verified Burial & Memorial Service Customer
January 2021
"Sierra was exceptional and the rest of the staff was amazing. Sierra went above and beyond with a minor issue with our mom (a pacemaker) and she was able to keep myself, my sisters and my brother calm and collected. There are no words to explain how much we appreciated everything. Thank you! The Family of Kathleen M. Chamberlin Jodi, Erica, Micci & Greg"
Verified Burial & Memorial Service Customer
January 2021
"Thank you for your time and loving care for our family that come for help to do the final steeps in life for my loving wife. I could not be pleased any better. Blessing and hope all the staff have a merry Christmas and a wonderful New Year. Deacon Dan."
Verified Burial & Memorial Service Customer
December 2020
"Very helpful staff who worked with us providing compassion and attention to detail, meeting our every need during this difficult time."
Verified Burial & Memorial Service Customer
November 2020
"Staff was very friendly and understanding."
Verified Burial & Memorial Service Customer
October 2020
". . ."
Verified Burial & Memorial Service Customer
September 2020
"Very nice staff member, very helful with all family needs ,Thank you so much for your care"
Verified Customer
September 2020
"The death of a loved one is never easy, however, the staff here made things as painless as possible. Very respectful, communicated with us through the entire process, and got things done quickly, efficiently and compassionately."
Verified Burial & Memorial Service Customer
September 2020
"Took the time and care necessary to ensure a smooth, professional, and compassionate outcome."
Verified Burial & Memorial Service Customer
September 2020
"Our family is extremely grateful for the assistance and help that your team gave us. Our moms Cancer was horrible but her sudden death was unexpected and we were not prepared. Your staff helped us immensely."
Verified Burial & Memorial Service Customer
September 2020
"I felt that the staff was knowledgeable and helpful though out...they took the time to explain everything I needed to know for a very special experience"
Verified Customer
September 2020
"In this difficult time the staff at Palm Boulder were outstanding. They understood the situation and were extremely understanding and helpful. Karen and Tami were amazing from the beginning to the end. My thanks and appreciation."
Verified Burial & Memorial Service Customer
August 2020
"Maybe at a later date. Undecided at this time."
Verified Burial & Memorial Service Customer
August 2020
"The death of my Dad was the hardest thing our family has ever had to deal with. Grieving and trying to make arrangements for his services were beyond overwhelming, but with the guidance and help of Palm Boulder Highway Mortuary, this time was handled with so much compassion and care. Each and every individual here was so professional, compassionate, caring and helpful. The arrangements for my Dad's services were absolutely perfect. Every detail was handled with such precision and everyone went above and beyond what we expected. We wanted everything to be perfect as my Dad was laid to rest and we could not have asked for a more beautiful, perfect experience. Thank you Palm Boulder Highway Mortuary from the bottom of our hearts."
Verified Burial & Memorial Service Customer
August 2020
"What a wonderfully thoughtful and kind staff. Everyone made the experience as easy as they could. These are exactly the kind of people you need during a difficult time. I felt so grateful to have found them."
Verified Burial & Memorial Service Customer
July 2020
"Palm employees were the most compassionate and caring people I think I have ever met. Phil Webb went above and beyond for me in my requests, and John was wonderful as the first point of contact for me."
Verified Burial & Memorial Service Customer
July 2020
"The staff went above and beyond to help me in this time of need"
Verified Burial & Memorial Service Customer
May 2020
"Provide an excellent service! The staff were amazing, show kindness and professionalism!"
Verified Burial & Memorial Service Customer
May 2020
"Palms Mortuary in Henderson, Nv. is phenomenal. The experience dealing with the loss of my loved one was handled with professionalism and care with no pressure whatsoever. The paperwork was done efficiently and the planning effortlessly. I have no complaints whatsoever. I am extremely happy I chose Palms Mortuary. I would recommend Palms Mortuary to everyone dealing with the loss of a loved one. They took really good care of me in my situation. Love You Palms and all the staff. God Bless."
Verified Burial & Memorial Service Customer
April 2020
"Great Team of Professionals assisting our Family at a very tough time in our lives."
Verified Burial & Memorial Service Customer
April 2020
"Everyone was very helpful and accomodating to our needs when plans changed. My father was impressed with their professional manner, they did a beautiful job on the spray for the casket and setting everything up. Being out of state, they communicated very well with us to get things done and taken care of so that when we got there a few days before the funeral, most everything was taken care of and I didn't need to stress out. Wonderful experience!"
Verified Burial & Memorial Service Customer
April 2020
"I worked with Darron to make arrangements for my fathers Cremation. I have never had to do anything of the sort up until this point. I had no idea what to do or expect. Darron was kind and walked me through everything to make sure I had a clear understanding of steps to take that I would have not otherwise thought about. Considering the awful circumstances of losing my father he really made the whole experience as pleasant as it could possibly be."
Verified Burial & Memorial Service Customer
March 2020
"Everyone was very professional and very helpful."
Verified Burial & Memorial Service Customer
March 2020
"Genuine Personal Care"
Verified Burial & Memorial Service Customer
March 2020
"The staff were with us step by step and we're very helpful with all aspects of the service. This is our second experience with Palm and their staff in 5 years period. We appreciate the staff and management for their respect, passion, consideration of our situation and the hardship we experienced each time. They are genuine and considerate. Thank you Palm"
Verified Customer
February 2020
"they wewe very understanding and caring"
Verified Burial & Memorial Service Customer
January 2020
"Very pleased with overall assistance during such a tough time."
Verified Burial & Memorial Service Customer
December 2019
"Please be assured you will be taken care of and all your questions will be answered and he will be treated with the utmost of respect."
Verified Burial & Memorial Service Customer
November 2019
"Every question was answered, every detail was addressed."
Verified Burial & Memorial Service Customer
November 2019
"Phil Webb and the group of Men and Women that assisted us were amazing as usual. I can not say enough about them. I have lost my mom, dad two grandparents and my son and all have been attended by Palm Mortuary staff. Each experience has been impeccable. The kindness and patience show by each of them was amazing."
Verified Burial & Memorial Service Customer
October 2019
"If you need a place where people are compassionate to your needs & what you & your family are going through this is the best place to service you with heart."
Verified Burial & Memorial Service Customer
October 2019
"Tammi Morelli was very professional, knowledgeable, and understanding in setting up a pre pay plan for my uncle. Everything went smooth on that part. Darron Basinger made sure that when my uncle did pass, everything was in order and helped to insure his remains were returned to me in New York, in a timely manner. He also sent me an American Flag to honor my uncle being a WW2 veteran. My family's appreciation to both is noted."
Verified Burial & Memorial Service Customer
October 2019
"Karen and the rest of the staff were very caring, compassionate and created a peaceful environment for us to say goodbye to my father. Very happy with the services"
Verified Burial & Memorial Service Customer
August 2019
"The guys from Palm Mortuary that picked up my dad were so professional and compassionate. They treated my dad with such respect. He was a veteran, they placed an American flag over him before they took him out of my house, my dad would have appreciated that. Phil Webb, from Boulder Palm was very professional and made it easy for me, I didn't have to wait around in the funeral home for him to do things. He had everything ready for me, and I was out of there quickly !!! Thank you to everyone that had a hand in my dad's care !!!!!!!!"
Verified Burial & Memorial Service Customer
August 2019
"In the time of need for understanding, professionalism and respect, I would highly recommend everyone affected by the loss of a love one to consider at least going to Palms Funeral Home for a initial consultation. we are very grateful to the entire Palms staff."
Verified Burial & Memorial Service Customer
August 2019
"SO CARING, SO COMPASSIONATE! THE STAFF AT PALM BOULDER HIGHWAY WERE ALL SO WONDERFUL AND ATTENTIVE DURING A DIFFICULT TIME FOR OUR FAMILY. MANY THANKS!"
Verified Customer
July 2019
"VERY GOOD & VERY HELPFUL"
Verified Burial & Memorial Service Customer
July 2019
"SO CARING & SO COMPASSIONATE! THE STAFF AT PALM-BOULDER HIGHWAY WERE ALL SO WONDERFUL AND ATTENTIVE DURING A DIFFICULT TIME FOR OUR FAMILY. MANY THANKS!"
Verified Burial & Memorial Service Customer
July 2019
"EXCELLENT SERVICE BOTH PARENTS WANT THOUGH DIGNITY & EVERYTHING WAS ... WHICH INFLUENCED BOTH MY WIFE & I TO ... OUR PRE NEEDS WITH DIGNITY THANK YOU"
Verified Burial & Memorial Service Customer
July 2019
"THE STAFF WAS VERY HELPFUL AND RESPECTFUL IN MY TIME OF NEED THANK YOU FOR ALL YOUR HELP."
Verified Burial & Memorial Service Customer
May 2019
"EVERYTHING IN THE VIEWING AND CHURCH AND CEMETARY WAS WELL DONE VERY NICE, KINDNESS AND POLITE MY FAMILY & I APPRECIATE THE STAFF HELP. THANK YOU."
Verified Burial & Memorial Service Customer
May 2019
"I AM TOTALLY OVERWHELMED AT THIS EXPERIENCE THAT WAS NOT EXPECTED. THE CARE AND CONCERN I RECEIVED AT PALM COULD NOT BE IMPROVED ON. I AM ETERNALLY GRATEFUL!"
Verified Burial & Memorial Service Customer
April 2019
"EXTREMELY HAPPY OF HOW I WAS TREATED AND RESPECTED. EVERYONE WAS SO NICE AND WONDERFUL TO ME"
Verified Customer
October 2018
"OUR SON WAS AT ELITE FUNERAL HOME. WHEN I CALLED SHE COULDNT TELL ME IF HE WAS THERE & NO ONE CALLED ME BACK. MY EX-BROTHER IN LAW USED TO WAIT THERE & TOOK GOOD CARE OF MY DESEASED FATHER."
Verified Burial & Memorial Service Customer
October 2018
"I WAS TREATED VERY KINDLY, WITH DEEPEST RESPECT. EVERYONE WAS SO GREAT WITH ME DURING MY TIME OF LOSS OF MY HUSBAND."
Verified Burial & Memorial Service Customer
October 2018
"PALM-BOULDER HIGHWAY WAS EXTREMELY PERSONABLE & PROFESSIONAL. TOOK ALL THE WORRIES ONE CAN HAVE - FELT VERY BLESSED - THE ENTIRE STAFF - ONES & BEYOND EXPECTATIONS"
Verified Burial & Memorial Service Customer
October 2018
"MY 3 AND HALF OLD GRANDDAUGHTER AND HUSBAND WERE CREMATED AT PLAM. LOVED THEIR SERVICE & COMPASSION. WE MADE ARRANGEMENTS FOR MOM, DAD AND MYSELF."
Verified Burial & Memorial Service Customer
September 2018
"THE ENTIRE STAFF WAS OUTSTANDING"
Verified Burial & Memorial Service Customer
August 2018
"PALM MORTUARY STAFF WERE VERY COURTEOUS AND PROFESSIONAL THEY MADE MY VISIT VERY PLEASANT"
Verified Burial & Memorial Service Customer
August 2018
"THE GENTLEMAN THAT HELPED US WAS VERY KNOWLEGABLE - CARED - AND ANSWERED ALL OF OUR QUESTIONS."
Verified Burial & Memorial Service Customer
August 2018
"EVERYONE WAS WONDERFUL! THANK YOU FOR MAKING THIS PROCESS A LITTLE EASIER."
Verified Burial & Memorial Service Customer
July 2018
"WE HAD THE SERVICE OUTSIDE AND MY FRIENDS FRIENDS WERE ELDERLY. THEY SET UP 3 ROWS OF BEAUTIFUL CHAIRS IN FRONT OF THE OSTUARY. IT WAS PERFECT! THANK YOU"
Verified Customer
June 2018
"EVERYONE WAS VERY POLITE AND RESPECTFUL. VERY PLEASANT ATMOSPHERE VERY HELPFUL GROUP OF PEOPLE"
Verified Burial & Memorial Service Customer
June 2018
"I WAS SATISFIED WITH SERVICES AND TREATMENTS WE RECEIVED, I THANK YOU."
Verified Burial & Memorial Service Customer
June 2018
"I KNOW IT IS THE JOB OF PALM PERSONEL, BUT THEY WERE AND HAS BEEN AMAZING IN EVERY WAY. MADE ME FEEL THEY REALLY CARED."
Verified Burial & Memorial Service Customer
May 2018
"PERFECT - JUST PERFECT-COULDNT HAVE BEEN BETTER"
Verified Burial & Memorial Service Customer
May 2018
"MY ARRANGEMENTS HAVE ALREADY BEEN TAKEN CARE OF WITH PALM."
Verified Burial & Memorial Service Customer
May 2018
"THE STAFF AT PALM MORTUARY WERE EXTREMELY HELPFUL CONSIDERATE TO OUR FAMILY. THE BOULDER HIGHWAY STAFF TOOK CASE OF EVERYTHINGS WE NEEDED"
Verified Customer
May 2018
"MAY I SUGEST THAT THE PEOPLE PICKING UP THE BODY HAVE A FORM WITH THEM TO TAKE CARE OF THE EMBALMING. EITHER TO SAY THE PERSON WILL BE EMBALMED OR NOT EMBALMED."
Verified Burial & Memorial Service Customer
March 2018