Verified Customer Reviews
"Sheldon did an excellent job taking care of us in our time of need. We felt very comfortable in our discussions and we felt that he was genuinely honest."
Verified Burial & Memorial Service Customer
September 2020
"The experience at Westmount Funeral Home was customized to my needs I will be for ever grate full for the compassion shown during this time Our director's name was Sheldon and he made me feel ,so comfortable and totally understood what I wanted ,for that I am so thankful"
Verified Burial & Memorial Service Customer
August 2020
"Greeted with sympathy + excellent to talk about this venture"
Verified Burial & Memorial Service Customer
August 2020
"My mother's arrangements were pre-done and pre paid years ago. I literally just picked up the phone, called to inform of her passing and Jennifer took care of the rest.. Very professional and kindly done."
Verified Burial & Memorial Service Customer
June 2020
"The communication the staff had with the family members in charge. Showed true professionalism til the end. They take care of the majority of the arrangements. Very aware of something is needed."
Verified Burial & Memorial Service Customer
July 2020
"Everyone is is well disciplined in their rolls There were no questions left unanswered, a very friendly and calming environment."
Verified Burial & Memorial Service Customer
June 2020
"I was so pleased with the level of professionalism and compassion during a time when I was a bit lost as to what needed to be done. I couldn't have asked for a better experience."
Verified Burial & Memorial Service Customer
June 2020
"My family used the services of Westmount Memorial Centre during COVID-19. Even though my father's passing was not related to the virus, staff followed the necessary protocol to keep their staff and those of us at the viewing (only 10 allowed) safe. I can't imagine how difficult that was for them not to carry out the wishes of my father, but based on my experience, they rose to the occasion and I wish to express my deepest gratitude for their support during this difficult time."
Verified Burial & Memorial Service Customer
May 2020
"My advice is to plan ahead and make arrangements for end of life. Nobody wants to think about this, but you will be adding much stress to the grief your loved ones will go through. Westmount Memorial will guide you through the steps. I will be doing this for myself shortly, so that I will have peace of mind knowing that my wishes will be handled with care and utmost professionalism."
Verified Burial & Memorial Service Customer
May 2020
"They helped us make all the necessary decisions that had to be made with no pressure."
Verified Burial & Memorial Service Customer
March 2020
"I am sure all of the staff at Westmount are very knowledgable and professional, but feel our experience with Sheldon, was absolutely outstanding, cannot say enough about this person, the support was amazing, it surely took. the pressure off the situation we were dealing with. He put us at ease from start to finish, and made sure we were aware that we could contact him at any time, if there were questions or concerns. What an awesome person, obviously Sheldon, is following a career path, with compassion for the grieving. JJoly"
Verified Burial & Memorial Service Customer
March 2020
"Jennifer was very understanding and very helpful . She gave me her number and said I could text any time which felt very nice knowing I can count on her ."
Verified Burial & Memorial Service Customer
February 2020
"The care shown by our Funeral Director Sheldon was second to none. He read our needs and ensured to simply facilitate without comment or judgement. When we joked, he joked. When we got serious, he had the emotional intelligence to follow along in an authentic way. We know this is a business, but we certainly didn't feel like we were being sold a used car. We felt entirely under Sheldon's watchful care, and he met us with a smile at the front desk every time we walked in. When you are in personal turmoil, sometimes those simple gestures are the only thing that hold you to earth. We hope to not need to see Sheldon again anytime soon, but if the situation arises we know who we will ask for."
Verified Burial & Memorial Service Customer
February 2020
"Pam and the staff at Westmount are an incredible team. They truly made an overwhelmingly challenging time a little bit easier. Pam managed to know what I was looking for without me even truly knowing myself. Her suggestions, attention to detail and the personal touches she added made my husband's celebration of life an honourable and fitting tribute. I can't say enough about this amazing group of people. The kindness, caring and respect shown to our family has been so appreciated. Thank you."
Verified Burial & Memorial Service Customer
January 2020
"The staff at Westmount bent over backwards to make a difficult experience run seamlessly from helping us select an appropriate funeral for our loved one t setting up the memorial service in their very tastefully decorated rooms. We can not thank you enough for making the day/event perfect."
Verified Burial & Memorial Service Customer
January 2020
"An excellent place to go to when a loved one passes away. They deal with the loss also as if it were family. And i like that."
Verified Burial & Memorial Service Customer
January 2020
"The staff were incredibly helpful. The made a week that we were unprepared for much easier for my family. Bryce and Melanie were awesome. Thanks again"
Verified Burial & Memorial Service Customer
December 2019
"Everyone was very kind and understanding. They were happy to explain things in detail as this is was my first experience dealing with the death of a family member and making funeral arrangements. I never felt any pressure and was able to make decisions based on my loved ones requests. They helped with the government paperwork and the checklist they provided made me feel more at ease that everything was being taken care of and gave me much needed guidance moving forward in regards to dealing with the administrative side of things. A really wonderful group of people."
Verified Burial & Memorial Service Customer
November 2019
"When my dad passed we had a booklet for his prepaid funeral. He had chosen almost everything so it was very nice to know what dad wanted as arrangements were made. There was still many decisions and choices that needed to be done but holistically we knew what to do and Westmount handled and guided us every step of the way. Sheldon was our funeral director and he couldn't have been easier to work with. His years of experience in the industry really showed through in his professionalism handling our needs."
Verified Burial & Memorial Service Customer
November 2019
"Very good professional and caring advice."
Verified Burial & Memorial Service Customer
October 2019
"The staff were very warm and accepting. The facilities are welcoming and we felt cared for and comforted, especially by Sheldon. At a difficult time we never felt rushed or as if we were an inconvenience. Our phone calls were always received with concern and our questions answered clearly and promptly. We extend our deepest appreciation for their caring and service."
Verified Burial & Memorial Service Customer
October 2019
"I would definitely recommend Westmount to others. Their care, understanding and professionalism stands out I will now have them look after the rest of our family needs when the time comes. Thanks so much for making a very sad time more bearable by your staff. Beverly Strome"
Verified Burial & Memorial Service Customer
October 2019
"This was a sad time in our life. The service and care we received was exceptional. Very accommodating to our needs. Thank you so much!"
Verified Burial & Memorial Service Customer
September 2019
"Bryce and Pam were really great to work with during my wife's funeral arrangements and during the service. I received a painting from Bryce at the end of my wife's funeral that had me in tears. It will be something that I will cherish forever and it was something that they went above and beyond for. Thank you Bryce and Pam for everything you did for me."
Verified Burial & Memorial Service Customer
September 2019
"I have never gone to a funeral before where I felt comfortable and at peace. The food was excellent and there was plenty. All our needs as a family were met and everyone that attended commented on how comfortable they felt including the kids."
Verified Burial & Memorial Service Customer
August 2019
"Our experience with the Westmount Memorial Centre was exceptional. We were treated with respect and empathy by every member of the staff. The entire service was well-planned, the celebrant easily and comfortably worked with our requests, and with only a few facts was able to speak as though she had known my Uncle for years. It made the service memorable for everyone."
Verified Burial & Memorial Service Customer
August 2019
"OUR FAMILY WAS VERY IMPRESSED WITH THE STAFF AND THE WAY THEY HELPED US THROUGH THIS VERY DIFFICULT TIME."
Verified Burial & Memorial Service Customer
June 2019
"BECAUSE MY HUSBAND WAS SICK I PRE-ARRANGED EVERYTHING AT THE FUNERAL HOME & DID MINE AT THE SAME TIME. IT WAS A LOT EASIER WHEN HE DIED."
Verified Burial & Memorial Service Customer
June 2019
"MY FATHER LOOKED AMAZING. THANK YOU FOR A JOB WELL DONE. OVERALL VERY SATISFIED"
Verified Burial & Memorial Service Customer
May 2019
"MY MOTHERS SERVICE WAS PREARRANGED SO THE CHOICE MADE PROIOR. WESTMOUNT FUNERAL HOME EXCEEDED MY EXPECTATIONS. THE SERVICE WE HELD THERE WAS EXACTLY WHAT I WANTED AND I WAS ROYALY TREATED."
Verified Burial & Memorial Service Customer
May 2019
"WE WERE PLEASED WITH THE SERVICE AND THE ASSISTANCE AT A BAD TIME IN OUR LIVES"
Verified Burial & Memorial Service Customer
April 2019
"THIS IS MY FIRST TIME ATTENDING THIS FUNERAL HOME ANY AND ALL EXPECTATIONS WERE EXCEEDED"
Verified Burial & Memorial Service Customer
March 2019
"STAFF WAS VERY KIND, UNDERSTANDING AND PROFESSIONAL."
Verified Burial & Memorial Service Customer
February 2019
"The level of service was beyond exceptional. We came to the funeral home the day of the passing of my father to get things in order, and within two hours everything had been arranged. The service could not have gone better. Thank you!"
Verified Burial & Memorial Service Customer
February 2019
"MY FRIEND HAD PRE-ARRANGED HER FUNERAL YEARS PRIOR, WHICH I WAS EXTREMELY THANKFUL FOR. THE STAFF DID A BEAUTIFUL JOB FOLLOWING HER DIRECTORS. THEY WERE KIND AND CONSIDERATE TO ME AND MADE THE PROCESS FLOW BEAUTIFULLY. IM EXTREMELY GRATEFUL TO THEM. THANK YOU FROM THE BOTTOM OF MY HEART."
Verified Burial & Memorial Service Customer
December 2018
"STAFF WERE VERY HELPFULL. EVEN AFTER THE FUNERAL."
Verified Burial & Memorial Service Customer
December 2018
"SERVICE WAS BEAUTIFUL"
Verified Burial & Memorial Service Customer
November 2018
"JUST EXCELLENT CUSTOMER SERVICE. LOVELY FACILITY THAT PERFECTLY SERVES OUR NEEDS. IMPRESSED!"
Verified Burial & Memorial Service Customer
November 2018
"MY MOTHER PICKED THIS FUNERAL HOME FOR MY DAD, AND WE HAD A VERY POSITIVE EXPERIENCE WITH THE FUNERAL, SO I PICKED IT FOR THE DEATH OF MY WIFE, IT TO WAS WELL DONE IT WAS ALSO USED FOR THE DEATH OF MY MOTHER IN AUG 2018."
Verified Burial & Memorial Service Customer
November 2018
"THE STAFF HANDLED ALL ARE NEEDS AND QUESTIONS WITH THE UTMOST RESPECT AND COMPASSION"
Verified Burial & Memorial Service Customer
November 2018
"DIGNITY MEMORIAL HELPED TO MAKE A DIFFICULT SITUATION FLOW SMOOTHLY AND WITH TOTAL COMPASSION."
Verified Burial & Memorial Service Customer
October 2018
"MY FATHER HAD CHOSEN AND PRE-PAID ALL ARRANGEMENTS FOR CREMATION. YOUR STAFF MET WITH MY EXCEPTION OF KINDNESS AND PROFESSIONALISM. THANK YOU TO EVERYONE FOR A JOB WELL DONE."
Verified Burial & Memorial Service Customer
October 2018
"I CAN NOT SAY ENOUGH WONDERFUL THINGS ABOUT THIS FUNERAL HOME. DURING ONE OF THE MOST HEART-WRENCHING SITUATIONS, MY FAMILY WAS CARED FOR AND TAKEN CARE OF WE ARE INCREDIBLY THANKFUL."
Verified Burial & Memorial Service Customer
September 2018
"CLASSY, CARING, CREATIVE. ALL STAFF YOU TOP RATE BUT SHELDOM WAS BEYOND THAT. YOU ARE VERY FORTUNATE TO HAVE HIM AS YOUR EMPLOY."
Verified Burial & Memorial Service Customer
September 2018
"WE WERE VERY PLEASED WITH THE SERVICE WE RECEIVED FROM YOU."
Verified Burial & Memorial Service Customer
July 2018
"THE STAFF AND OUR EXPECTATIONS WENT WAY BEYOND WE THANK YOU FOR TREATING OUR SON WITH DIGNITY AND RESPECT AND MOST OF ALL LOVE"
Verified Burial & Memorial Service Customer
June 2018
"OUR FAMILY WAS VERY SATISFIED WITH THE LEVEL OF SERVICE AND COMPASSION EXPERIENCED DURING OUR FATHERS MEMORIAL SERVICE. HIGHLY RECOMMENDED."
Verified Burial & Memorial Service Customer
May 2018
"THE STAFF AT WESTMOUNT FUNERAL HOME WERE VERY SUPPORTIVE AND WERE ATTENTIVE TO EVERY DETAIL, WITH COMPASSION AND PROFESSIONALISM."
Verified Burial & Memorial Service Customer
April 2018
"COULD NOT HAVE BEEN MORE PLEASED AND SATISFIED"
Verified Burial & Memorial Service Customer
April 2018
"THE COMPASSION, PROFESSIONALISM AND SET UP IN THE CHAPEL FOR THE SERVICE WAS EXCEPTIONAL. EVERYONE THAT ATTENDED WERE VERY IMPRESSED. MANY SAID THEY WANTED THE SAME TYPE OF ARRANGEMENTS."
Verified Burial & Memorial Service Customer
March 2018
"EXCELLENT SERVICE FROM ALL STAFF"
Verified Burial & Memorial Service Customer
March 2018
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Located on the corner of Westmount Road and Ottawa Street in Kitchener, our modern funeral home has a canopied front entrance and a dazzling foyer with a skylight surrounded by mirrors, a sparkling chandelier and an oak staircase. Accented with chandeliers and stained glass windows, the chapel seats more than 600. A large multipurpose room and modern kitchen allows families to host catered receptions.
Please contact us if you need help right away or want additional information about the funeral, burial and cremation services at Westmount Memorial Celebration Centre. We are here for you.
