Verified Customer Reviews
"Very caring and wanting to do whatever is needed to make the experience as easy as posible."
Verified Burial & Memorial Service Customer
March 2021
"The level of care we received from the entire staff at Leak Memory was exceptional. In particular, Tiffany Button. She was the funeral director for our father's funeral in 2019. Our mother passed unexpected in a car accident on January 30, 2021, and we immediately asked for Tiffany to handle the arrangements for my mother's visitation and funeral service. Once again, she did a beautiful job in managing the many details, her team and our personalized requests, to provide us with a beautiful service. Equally important is her calm, no-pressure manner when dealing with the practical details of money and scheduling. These can be the moments where the train leaves the tracks if not handled correctly and with empathy. She did it all beautifully."
Verified Burial & Memorial Service Customer
February 2021
"Leak Memory Chapel went over and above my expectations. I would highly recommend them for your loved one. The quality of care was far beyond what I expected. The tribute to my loved one was knocked out of the park! I was so impressed as well as the rest of our family."
Verified Burial & Memorial Service Customer
January 2021
"Never a good time for a funeral but Tiffany as our director made it much better"
Verified Burial & Memorial Service Customer
January 2021
"In the past, I haven't been as satisfied with the deceased's appearance, but I felt my Mom looked surprisingly good and I was pleased."
Verified Burial & Memorial Service Customer
March 2021
"This funeral home and it's manager went beyond to make our experience to the easiest and best. All was done just the way we wished."
Verified Burial & Memorial Service Customer
December 2020
"Excellent experience during a very difficult time"
Verified Burial & Memorial Service Customer
November 2020
"The staff at Leak Memory were very caring, Sympathetic and professional. Tiffany made sure everything went as planned and made it easy to make decisions under the circumstances. I would definitely use their services again. I liked that everything g could be taken care of fir the service and gravesite at one place."
Verified Burial & Memorial Service Customer
November 2020
"Greg was extremely caring, comforting and all of the staff was right there to help. Thank you all for truly making it a Celebration of my precious Husband's life."
Verified Burial & Memorial Service Customer
November 2020
"On behalf of my aunt, Lois Rewis, I would like to express our gratitude to Greg Hollis and the entire staff at Leak-Memory for their help with the arrangements upon the sudden death of my uncle, Dennie Rewis. Greg conducted himself in a professional manner, expressing care and concern for our grieving family, always willing to answer questions and make suggestions that were appropriate for the Rewis family. The parlor at the funeral home was decorated in such a way that reflected Dennie's life and legacy. The service in the chapel was truly a celebration of Dennie's life. The meal prepared by King's Table for the family after the service was excellent. The staff handled the set-up before the meal and clean-up afterwards in a timely manner. Lois and the Rewis family and friends were able to say their good-byes to Dennie in the best way possible due to the help of Greg and the staff. Once again, Lois and I are extremely grateful for all that was done to help us during that emotional time in our lives. Sincerely, Teresa Pittman"
Verified Burial & Memorial Service Customer
October 2020
"Tiffany did an amazing job to make sure my husbands service was exactly how he would have wanted. She went above and beyond and we are so grateful to her."
Verified Burial & Memorial Service Customer
October 2020
"Absolutely no pressure from any of the staff we came in contact with. The funeral director, Greg Hollis, was professional and courteous in all matters that we needed addressed. He is absolutely a splendid representative of the funeral home."
Verified Burial & Memorial Service Customer
October 2020
"I appreciated the obit and pictures on the site making it possible for friends and relatives to view them."
Verified Burial & Memorial Service Customer
October 2020
"For such a time as funeral planning, the people at Leak Memory made it as compassionate and caring as anyone could. We felt at peace working through the process without any pressure but rather a very caring approach to a challenging life event. We really appreciated the way Tiffany helped as well as Paul."
Verified Burial & Memorial Service Customer
September 2020
"They were all great. We basically worked with Beth and she was great."
Verified Burial & Memorial Service Customer
September 2020
"Beth Johnson handled things in such a caring way you would have thought she was a member of the family. She went out of her way to make us all as comfortable as possible during a heartbreaking time."
Verified Customer
September 2020
"Beth was fantastic! So helpful in our helplessness! Thank you!"
Verified Burial & Memorial Service Customer
September 2020
"They were very compassionate,understanding,and thoughtful. I loved working with Thomas Hollis and the other staff."
Verified Burial & Memorial Service Customer
September 2020
"I have had two deaths in family this year. Greg was the best. We could have not asked for anything better."
Verified Burial & Memorial Service Customer
September 2020
"Death takes a toll on a family, especially the process of planning a funeral. Leak Memory takes all of that stress away and makes this process as smooth as possible. The facility is gorgeous."
Verified Burial & Memorial Service Customer
August 2020
"Our funeral director, Beth Johnson, was PHENOMENAL!"
Verified Customer
August 2020
"When making arrangements for my mother's funeral, which was to be out of town, Leak Memory was incredible to work with. I appreciated their kindness and knowledge as they helped me make decisions."
Verified Burial & Memorial Service Customer
August 2020
"The overall professionalism and great attention to details and numerouse follow ups to be sure things were as I WANTED."
Verified Burial & Memorial Service Customer
August 2020
"DO NOT ORDER FLOWERS FROM 1-800-PROFLOWERS. THERE SERVICE IN UNACCEPTABLE AND FLOWERS ARE NO GOOD."
Verified Burial & Memorial Service Customer
August 2020
"Leak Memory Chapel was excellent. They helped me plan and make decisions for my Mother's funeral. My Mother looked beautiful and everything was done just as she wanted. I was very pleased with the results and the way everything was handled."
Verified Burial & Memorial Service Customer
July 2020
"My husband and I prepaid our funerals several years ago. It is one of the best things vs you can do for your family."
Verified Burial & Memorial Service Customer
July 2020
"Pre-planning a funeral for a loved one is the best thing to do. During the time of grief I was not having to make decisions. My husband and I had covid and I was not able to physically go in to make arrangements so I was happy that most everything was chosen and paid for."
Verified Burial & Memorial Service Customer
July 2020
"We lost our father very unexpectedly. Tiffany Button literally held my hand they the entire process. If we had questions, she had answers. The funeral home itself is absolutely beautiful, but most importantly, we were treated with such heartfelt compassion. I highly recommend Leak Memory Chapel. Thank you Tiffany and the rest of the staff at Leak Memory. Your service to my family will never be forgotten."
Verified Burial & Memorial Service Customer
July 2020
"The only pressure I felt was that there was no flexibility on scheduling the funeral planning appointment."
Verified Burial & Memorial Service Customer
June 2020
"To lose our father was very sad, but we were taken care of. Very professional staff."
Verified Burial & Memorial Service Customer
May 2020
"This is the second time I used this service and both times were outstanding. There was no pressure and staff worked to make the experience a pleasant one."
Verified Burial & Memorial Service Customer
May 2020
"I would recommend Leak Memorial to anyone. They really listen to your wishes an the wishes of the deceased to make sure everything runs smoothly with no stress ."
Verified Burial & Memorial Service Customer
May 2020
"The staff was so caring, kind and helpful in this difficult time. Tiffany was so wonderful."
Verified Burial & Memorial Service Customer
May 2020
"The care and guidance that we received during this time was above and beyond what we expected. Tiffany was able to guide us through both funerals with professionalism and compassion. The follow up care is also outstanding. Thank you to all of the staff."
Verified Burial & Memorial Service Customer
May 2020
"Considering nothing is traditional these days and we've reinvented the way we are having to do business and social gatherings, we decided to make our Celebration a special home going. The staff was wonderful in helping make our desires for our mother's service a great success. An event that everyone keeps speaking about. Who makes fun memories with their families at a sad event? We made ours a true celebration of love and of life! #TheCelebrationDay and the staff helped us make beautiful memories we will always cherish. Thank you! From The Barnhart Family"
Verified Burial & Memorial Service Customer
May 2020
"During this time of grief and sadness we received the help needed to know our loved one was receiving the best of care and attention."
Verified Burial & Memorial Service Customer
April 2020
"Thank you Beth for taking care of both of my parents in a short time span. You made a very difficult time a little easier."
Verified Burial & Memorial Service Customer
April 2020
"Jeremy and the staff were professional, compassionate, and made tasks effortlessly smooth for my family. It didn't feel like a business transaction but rather a caring friend helping us through this process."
Verified Burial & Memorial Service Customer
April 2020
"I answered I was not contacted after service because there was no service. Also had a charge of I believe $250 for visitation or visual visitation which was not done by myself or a family member so I don't think I should have been charged for it."
Verified Burial & Memorial Service Customer
April 2020
"Even though the situation was expected, the staff were so helpful in making the final arrangements."
Verified Burial & Memorial Service Customer
April 2020
"They made a difficult time manageable."
Verified Burial & Memorial Service Customer
March 2020
"I can not recommend Leak Memory enough! The entire process was made so much easier by their amazing service."
Verified Burial & Memorial Service Customer
March 2020
"Everything about dealing with Leak-Memory went above and beyond expectations during this very sad time in our lives with the loss of my Mother. The facility itself is perfect, lovely, and calming, but the most comforting aspect of my experience had to be the staff. Our Funeral Director, Tiffany Button, took care of every need and answered all questions before I even realized what to ask. She was accommodating, kind, sensitive, and I could reach her any time with a question, even with something as small as adding a few pictures of my mother to the video. Her professionalism and knowledge made me know everything would be alright. When I left our initial meeting with Tiffany, I did not worry about another aspect about my Mother's service. I knew we were in good hands and all would go well. Even though she had to work with an out of town cemetery with issues regarding an older part of the cemetery, she resolved them quickly. Once my Mother's service at the funeral home ended, David Hinton led our small family to Tallassee, Alabama for the graveside service where he had gone many times and knew the old cemetery well. David, like Tiffany, took special care of my Mother and my family until she was laid to rest next to my Daddy at Rosehill Cemetery. I cannot imagine a funeral home and staff that could offer more comfort and care at such a difficult time than Leak-Memory, and this was far from my first experience with Leak-Memory. I cannot express my gratitude enough to all involved. Lyle Wilder"
Verified Burial & Memorial Service Customer
February 2020
"Leaks has a video/powerpoint presentation that walks the family through all the options available and is very price transparent. The presentation has a lot of pictures which represent products that they offer."
Verified Burial & Memorial Service Customer
February 2020
"Make sure you are aware of life insurance policies and what might not be covered."
Verified Burial & Memorial Service Customer
January 2020
"Very happy with the whole experience at Leak Memory."
Verified Burial & Memorial Service Customer
January 2020
"I would recommend making your own pre-needs, making it easier on the family, at the time of need."
Verified Burial & Memorial Service Customer
January 2020
"Beth was outstanding!! She was professional and listened to our needs during a very difficult time. She made wonderful suggestions and was available to answer any of our questions, even on her day off. We would highly recommend Beth and the staff at Leak."
Verified Burial & Memorial Service Customer
January 2020
"For the first time in a very long time, I didn't have to be in charge or manage anything....I could just show up for my loved ones and experience the day knowing that Beth and everyone else were going to make sure everything was going to be done right. I was treated like family and I so appreciated that. It was a beautiful home going for my father. Thank you all."
Verified Burial & Memorial Service Customer
December 2019
"Leak Memory is one of the best funeral homes in the area. The management and staff are so very attentive and put the family's needs as their number one priority. Their attention to detail is first class. The funeral home is also one of the most beautiful facilities inside and out. They were able to make the hardest time of our lives a bit more bearable by letting us have the celebration my Mom deserved. Thank you, thank you, thank you!!"
Verified Burial & Memorial Service Customer
December 2019
"Everything was handled wonderfully. The entire service was a magnificent event. Everyone talked about how nice everything was."
Verified Burial & Memorial Service Customer
December 2019
"We were prepared for a high pressure sales pitch but were able to relax after the director established himself as helpful rather than a salesman. Overall, this was an exceptional experience during a stressful, trying time. The facilities and staff were outstanding."
Verified Burial & Memorial Service Customer
December 2019
"Wonderful staff. Made a difficult time easier."
Verified Burial & Memorial Service Customer
December 2019
"Our service for my husband was beautiful. Greg Hollis and all those working with him helped us have a wonderful home going experience. I would use them again in a heartbeat. Thank you Greg."
Verified Burial & Memorial Service Customer
December 2019
"Our only complaint which we received from several (more than five) funeral attendees was the sound. They had a hard time hearing. We as family sat in the front row right under the speaker and it was very loud. So maybe a change in acoustics might be an option?"
Verified Burial & Memorial Service Customer
October 2019
"The professionalism and true sense of caring that the staff displayed was amazing. There was nothing 'fake' about it. Jeremy Wade answered all of my questions even before I could ask them and was always one-step-ahead! I'm grateful for the preplanning experience as well. Because of that, all we really had to do was 'show up' and we knew with confidence that Jeremy and his staff had everything handled. We also had an out-of-state burial which Leak-Memory handled quite efficiently for us. I cannot say enough good things about the services that Leak-Memory provided for my"
Verified Burial & Memorial Service Customer
September 2019
"Simple kindness! We never felt rushed. We were able to visit with our guest and family members. My sweet mother was made comfortable to meet and greet the people that came. It was relaxed and did not leave asking what just happened. We were able to go home and text knowing all was well with our souls. Thank you!"
Verified Burial & Memorial Service Customer
September 2019
"Caring staff."
Verified Burial & Memorial Service Customer
September 2019
"Beth and her staff were absolutely amazing to work with. They truly tried and succeded in taking out the stress of a traumatic time. We can not thank them enough for their professionalism and kindness."
Verified Burial & Memorial Service Customer
September 2019
"Everyone we worked with was very kind, considerate, and professional."
Verified Burial & Memorial Service Customer
September 2019
"Unfortunately this i was my 2nd time in 3 years having to meet with Leak Memory. We lost Dad in July of 2016. Both times everyone was helpful and sincere. So much has to be done when planning a funeral. Decisions about this or that. But the staff understood and patiently awaited my decisions."
Verified Burial & Memorial Service Customer
September 2019
"the staff are very professional. caring. answered all our questions and concerns. had to funerals to arrange in a less than 60 day time frame. one being in another state. The staff at Leak Memory had all the arrangements as had been planned done to the letter."
Verified Burial & Memorial Service Customer
September 2019
"Leak Memory treated our loved ones with the respect they deserve. The staff was friendly, comforting, and accommodating to our wishes. They took our financial requests into consideration and did all they could to make this as affordable and easy as possible."
Verified Burial & Memorial Service Customer
September 2019
"Very professional yet in a family way."
Verified Burial & Memorial Service Customer
September 2019
"Made everything as easy as they could in this hard time."
Verified Burial & Memorial Service Customer
September 2019
"We selected the cremation service. When we were told it was state law the we identify the body in person, we expected very little in regards to the body prep. I truly anticipated a gruesome stainless steel drawer experience. However, at no cost to us, the body was beautifully displayed, with make up and bedding in the actual chapel. The setting could not have been more comforting to see our dear loved one so peacefully before the cremation."
Verified Burial & Memorial Service Customer
September 2019
"Tiffany was very good and patient, best experience possible"
Verified Burial & Memorial Service Customer
August 2019
"I DIDNT HAVE TO WORRY, EVERYTHING WAS HANDLED SO COMPASSIONATLY & PROFESSIONALLY. I AM GRATEFUL."
Verified Burial & Memorial Service Customer
July 2019
"SCHEDULING PROBLEM WAS WITH CEMETERY. SHOULD HAVE GUIDELINE TO GRAVE. SHOULD OFFER SORT OF DEFERRED PAYMENT."
Verified Burial & Memorial Service Customer
June 2019
"VERY PROFESSIONAL"
Verified Burial & Memorial Service Customer
June 2019
"I HAVE PREACHED FOR OVER 50 YEARS AND HAD EXPERIENCE WITH A NUMBER OF FH BEST I MUST SAY THIS WAS THE BEST I HAVE EVER SEEN!"
Verified Burial & Memorial Service Customer
May 2019
"THE STAFF WAS VERY PROFESSIONAL AND VERY CARING DURING THIS DIFFICULT TIME."
Verified Burial & Memorial Service Customer
May 2019
"THE STAFF WAS VERY KIND, THE SALEPERSON WAS VERY GOOD. HE CHECKED WITH US EVERY DAY TO MAKE SURE THAT WE WERE PLEASED"
Verified Burial & Memorial Service Customer
May 2019
"MY FAMILY AND I WERE VERY PLEASEED WITH THE SPECIAL EFFORT THAT WAS PUT INTO MAKING MY MOMS FINAL JOURNEY A TRIBUTE TO HER LIFE. THANKS"
Verified Burial & Memorial Service Customer
April 2019
"ALL ASPECTS OF THE FUNERAL WERE VERY GOOD"
Verified Burial & Memorial Service Customer
April 2019
"MY FAMILY HAS USED THIS FUNERAL HOME FOR AS LONG AS I CAN REMEMBER. EVERY TIME THE STAFF HERE HAS BEEN TOP NOTCH!"
Verified Burial & Memorial Service Customer
March 2019
"IT WAS VERY NICE, WOULD RECOMMENT IT TO OTHERS AND PLAN TO USE IT FOR MYSELF."
Verified Burial & Memorial Service Customer
March 2019
"STAFF AT FUNERAL HOME VERY HELPFUL. COST OF FUNERALS OVERALL ARE TO MUCH. LOCAL STAFF HAVE NO CONTROL OVER THAT."
Verified Burial & Memorial Service Customer
March 2019
"SUGGEST NAME TAG FOR THE DOOR OF THE VISITATION ROOM. THERE WAS CONFUSION ON THE PART OF THE VISITERS AS TO WHICH ROOM TO GO IN."
Verified Burial & Memorial Service Customer
March 2019
"OVER ALL I COULD HAVE NOT ASK FOR ANY THING BETTER OUTSTAND ABOVE THE BEST WE WERE TREATED LIKE FAMILY BY THE STAFF MEMBERS"
Verified Burial & Memorial Service Customer
February 2019
"OUR EXPERIENCE WAS GOOD OVERALL. THE STAFF WAS COURTEOUS, CONSIDERATE AND PROFESSIONAL. HOWEVER, WE WERE SHOCKED AT THE COST AND WE FELT LIKE WE WERE BEING TAKEN ADVANTAGE OF BY THE PACKAGE OFFERINGS WHICH WERE EXCESSIVE."
Verified Burial & Memorial Service Customer
January 2019
"VERY HELPFUL. QUIET REVERENT ATMOSPHERE TREATED WITH RESPECT. HIGHLY RECOMMEND"
Verified Burial & Memorial Service Customer
December 2018
"I CANT THANK THE STAFF ENOUGH FOR MAKING OUR VERY DIFFICULT & SORRIFUL TIME AS PLEASANT AS POSSIBLE."
Verified Burial & Memorial Service Customer
November 2018
"EVERYONE WAS ABSOLUTELY WONDERFUL"
Verified Burial & Memorial Service Customer
October 2018
"MY EXPERIENCE WAS VERY PROFESSIONAL, COMPASSIONATE AND OUTSTANDING."
Verified Burial & Memorial Service Customer
August 2018
"COMPLETE SATISFACTION THANK YOU"
Verified Burial & Memorial Service Customer
August 2018
"A GREAT EXPERIENCE DURING A DIFFICULT TIME."
Verified Burial & Memorial Service Customer
August 2018
"I HAVE ALREADY MADE MY PREARRANGEMENTS. HAVE 8 PLOTS- 4 HAVE BEEN USED"
Verified Burial & Memorial Service Customer
July 2018
"STAFF WAS KNOWLEDGEABLE, VERY HELPFUL ANSWERING ALL OUR QUESTIONS! ATMOSPHERE WAS COMFORTABLE AND WELCOMING."
Verified Burial & Memorial Service Customer
May 2018
"REALLY NICE JOB OF IT WHEN I WANTED EVERYTHING TO GO SMOOTHLY, WHEN I WAS UNDER A LOT OF PRESSURE. THANK YOU VERY MUCH."
Verified Burial & Memorial Service Customer
May 2018
"A CARING, COMPASSIONATE FACILITY"
Verified Burial & Memorial Service Customer
May 2018
"FABULOUS SERVICES-VERY PLEASED"
Verified Burial & Memorial Service Customer
April 2018
"VERY PROFESSIONAL STAFF"
Verified Burial & Memorial Service Customer
March 2018
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