Verified Customer Reviews
"The facilities are beautiful as are the grounds. The staff was professional in a sensitive friendly way."
Verified Burial & Memorial Service Customer
January 2021
"If you have ideas that are perhaps a bit 'unorthodox' when it comes to a funeral service, but still want a dignified service... James Geeslin is your guy."
Verified Burial & Memorial Service Customer
January 2021
"Cook Waldon staff was amazing. They explained everything to myself and my family. They took the time to make our experience with our unexpectedly loss of two wonderful kids a easy process due to the overwhelming tragedy of information from them and the funeral home. They was so passionate and caring. Cook waldon became family. Thank you Dave and your coworkers. 💙💜ðŸ™"
Verified Customer
December 2020
"Vernon Joe Younger has helped me with 3 funerals and having him there when we go to meet for the first time always brings a since of comfort to me. He is so caring and helpful. This was my first time working with Lorana Dodd-Woodall. She is a very good Director, good with detail. I missed working with Joe Delirie. I know his last name is misspelled."
Verified Burial & Memorial Service Customer
November 2020
"It was very nice"
Verified Burial & Memorial Service Customer
January 2021
"The Cook Walden team is professional, helpful and kind during our sad and stressful experience. Loni put us at ease and graciously answered all our questions. Thankful for each of them!"
Verified Burial & Memorial Service Customer
November 2020
"Our entire experience was top notch. Everyone on the staff was compassionate, caring, organized, efficient, respectful and very kind. We were amazed that everything went so smoothly and your staff thought of absolutely everything."
Verified Customer
November 2020
"I and my family are very pleased with the services of Cook-Walden/Capital Parks Funeral Home for my husband's Homegoing Celebration. Their staff was on point from start to finish. We felt genuinely cared for."
Verified Customer
October 2020
"My family and I highly recommend Cook-Walden/Capital Parks Funeral Home team for your funeral arrangements. From the time my husband's body was picked up from our home by their staff, to making funeral arrangements with Jim Geeslin, Director; the Visitation, then the Homegoing Celebration and Interment, we were treated so respectfully and my husband's body with dignity. Our questions were promptly answered and any concerns quickly addressed. We were well pleased with their professionalism and compassion."
Verified Burial & Memorial Service Customer
October 2020
"My mother and father were laid to rest here in the same year. Services provided were exceptional. I felt comfortable around the staff and they were always there for me when I needed them. They worked around my schedule to meet my needs. It was an overall good experience in spite of the circumstance that brought me there."
Verified Burial & Memorial Service Customer
October 2020
"This is my third interaction with Cooke-Walden and each has been an experience to be admired. The staff is truly caring and go out of their way to show it. I highly recommend Cooke-Walden because of their compassion and their striving for excellence."
Verified Burial & Memorial Service Customer
October 2020
"My experience with Cook Walden was exceptional. I highly recommend preplanning funeral arrangements ahead for you and your loved ones. Making decisions during a time of grief is difficult, planning ahead eliminates that stress. Shannon and staff were compassionate and professional. I had peace of mind every detail of my husband's service would be taken care of. They offer live streaming and video taping of the service. The video Bill recorded was so beautiful."
Verified Customer
August 2020
"Very professional confident nice kind people and explain every detail to you"
Verified Customer
August 2020
"A respectful and loving chance to say goodbye to a loved one."
Verified Burial & Memorial Service Customer
August 2020
"They went out of there way to explain everything very helpful and kind"
Verified Customer
August 2020
"A very caring and informative establishment. Loni really cared about my experience."
Verified Burial & Memorial Service Customer
August 2020
"Ernest was great"
Verified Customer
August 2020
"During our saddest and emotional time we were grateful that we chose Cook-Walden for my brothers service and burial. Jim and Joe were with us from beginning to end and still after they keep checking in to see how we are all doing. They explained everything in detail. They gave us cost upfront. They were always available and when they weren't they would call us back. During this time the last thing you want to do is be making these Decisions but Jim and Joe made it less stressful. We highly recommend Cook-Walden/Capital Parks. Jim, Joe and Staff thank you for everything, you all went over and beyond what we expected."
Verified Customer
August 2020
"During this sad and emotional time the last thing we wanted to do is plan a funeral for our beloved brother. We are thankful for having Jim by our side from beginning to end and after. He made our decisions easier, he explained everything in detail. He was always there when we need him with any questions or concerns. We were pleased with everything from details to service. Thank you Jim for everything you did for us and for always being there. It has been a very emotional time for us we just can't thank you enough. Thank you Jim, Joe and Cook-Walden staff."
Verified Burial & Memorial Service Customer
August 2020
"The staff at CW was so helpful to our family. No pressure was ever put on us to buy more than what we needed. The staff was kind and helpful. Everything was easy for us to deal with."
Verified Customer
August 2020
"Very professional and helpful staff. Can't ask for more!"
Verified Burial & Memorial Service Customer
July 2020
"We put our trust in Cool-Walden! Not one regret! The staff was fabulous and put no pressure on our family to buy extra things for our Moms service. Thank you Cook-Walden staff for your compassion during our time of loss."
Verified Burial & Memorial Service Customer
July 2020
"Great job."
Verified Customer
July 2020
"Every need was met. Shannon and her entire staff went above and beyond every step of the way. Each person involved from the funeral home deserves a rating of 100."
Verified Burial & Memorial Service Customer
July 2020
"We lost our son in a tragic car accident. There are no words to describe such pain. Having to make decisions during those moments was really difficult. There was no pressure from anyone to buy expensive packages or services. Angela's concerns were to make sure we were serviced in a way our expectations and wishes were met. She wasn't simply a salesperson, it felt more like a true friend helping us out."
Verified Burial & Memorial Service Customer
June 2020
"The whole experience was professional and sensitive to having lost a loved one. I was completely pleased with every aspect of the services provided by Cook-Walden. Of particular note was the incredible Funeral Director, Angela who stood by my side throughout the process. I planned the service events without any family support and her advice was invaluable."
Verified Burial & Memorial Service Customer
June 2020
"The loss of my mother was and is heartbreaking. We chose Cook-Walden because of the type care, kindness, compassion and dedication giving during our time of need."
Verified Burial & Memorial Service Customer
June 2020
"Perry was wonderful to work with. I can't thank him enough for all he did to make my late ex-husband's funeral and burial classy and honorable. Perry read the obituary and went beyond the call of duty to insure everything went well. He suggested and added many extra wonderful touches. He created a beautiful and memorable moment for our family. The mausoleum was the perfect location for the service. My girls cherish their military flags and I thank Perry for making that possible. Perry was wonderful to work with and I sincerely appreciate the care and kindness he showed us and for going the extra mile for us. Thank you from the bottom of our hearts."
Verified Customer
June 2020
"I was very pleased I. How fast Logan was able find a spot for my mother and it was really close to my father. The area was great. Thank you Logan and Cook Walden Capital Memorial Park for assistance in my mother's home going.â¤ï¸"
Verified Customer
May 2020
"I would want them to know that my wife received the best service from Cook-Walden staff."
Verified Customer
May 2020
"I would strongly recommend the services offered by Cook Walden due to the level of professionalism"
Verified Burial & Memorial Service Customer
May 2020
"The more preplanning that can be done, the better. Trust your funeral director. They are not trying to oversell you, they are doing what is needed to make everything perfect for you."
Verified Burial & Memorial Service Customer
May 2020
"With my father's life coming to an end, I quickly made prearrangements for him. The staff was sensitive to my needs and explained all of the relevant options without any pressure. They empowered me to make decisions based on the high quality and easily understood information provided. After my father passed away, the funeral director was extremely kind and understanding. She genuinely cared about my father and our family and checked-in with me regularly to see how everyone was doing. I highly recommend Cook-Walden / Capital Parks Funeral Services."
Verified Burial & Memorial Service Customer
May 2020
"A very sensitive, organized, and flexible group of professionals. They made our family feel welcome and helped us in every detail... they made a very emotional process much easier."
Verified Customer
April 2020
"I couldn't have been more pleased with the service that my family and I received."
Verified Burial & Memorial Service Customer
March 2020
"So professional! My first experience in making funeral arrangements but Cook Walden in Pflugerville was excellent! Jim and Cory made the whole process and helped me with decisions for the visitation, to the celebration of life for my son so much easier to deal with because of the kindness and helpfulness."
Verified Burial & Memorial Service Customer
March 2020
"Excellent team of professionals, who are very patient, experienced and passionate about caring for you and your loved ones during challenging times. I absolutely love Angela Moore and the Cook Walden team! Thank you, Landis Rush"
Verified Customer
March 2020
"We enjoyed working with Angela Moore to handle all of our needs at Cook Walden. Landis Rush"
Verified Burial & Memorial Service Customer
March 2020
"Cook/Walden was so accommodating and thoughtful during such a difficult emotional time for me and my family. They took their time to help us sort through decisions that we had to make for the first time ever. I would highly recommend them to anyone who finds themselves faced with burying a loved one."
Verified Burial & Memorial Service Customer
March 2020
"I would like to recommend Cook-Walden for your needs of a loved one that has made their final journey to their New home. The staff is awesome and they go that extra mile with you."
Verified Burial & Memorial Service Customer
March 2020
"We had two excellent experiences within 18 months with the funerals of both our parents. We were fortunate to have the same Funeral Director, Angela Moore, for both of our parents."
Verified Burial & Memorial Service Customer
March 2020
"The compassion and guidance they provided while I was making difficult decisions made this process easier. Thier gentle words, kinds thoughts, and reassurance went a long way."
Verified Customer
January 2020
"The compassion and guidance you provided while I was making difficult decisions. your gentle words, kinds thoughts, and reassurance went a long way."
Verified Burial & Memorial Service Customer
January 2020
"The funeral service was very easy to plan because of the guidance of the responsive and caring staff at Cook-Walden/Capital Parks Funeral Home. We felt like they were always easy to reach and that they really cared about our family during this difficult time in our lives."
Verified Burial & Memorial Service Customer
January 2020
"For over 40 years, Cook-Walden Capital Parks has provided funeral and burial services for family members. For each occasion, we received consistently superior service. Because of that consistency, we wouldn't recommend anyone else."
Verified Burial & Memorial Service Customer
January 2020
"Shannon Elliott and Perry Mitchell at Cook Walden Pflugerville are the most compassionate and caring professionals that I have ever worked with. They clearly explained every detail of the process and made a very difficult situation much easier to handle. I would highly recommend their service when dealing with the loss of a loved one."
Verified Burial & Memorial Service Customer
December 2019
"Cook- Walden really cares when things are difficult. They are very attention to detail, are caring, compassionate, respectful. It's never easy to see a loved one pass but Cook-Walden made the process easier."
Verified Burial & Memorial Service Customer
November 2019
"David and Joe were very sincere with helping us through this difficult time in life. They gave it a personal touch."
Verified Customer
November 2019
"Courteous, well-organized, professional staff (Joe and Susan)."
Verified Customer
November 2019
"It was a beautiful service"
Verified Customer
November 2019
"It was a very caring staff that did everything they could to make this a beautiful experience for my sweet husband and family"
Verified Customer
November 2019
"Anh Tran was excellent in customer service. She provided everything we needed and made things very smooth, easy for us; especially during the time we were mourning for our loss. She was very personal, formal and excellent. Our family appreciated her service very much."
Verified Customer
October 2019
"My celebration of life for my husband was absolutely breathtaking to walk into. Everything was so perfect. I know my husband would have been happy and proud. All thanks to my director, Joe!"
Verified Burial & Memorial Service Customer
October 2019
"Great service!"
Verified Burial & Memorial Service Customer
October 2019
"The Cook-Walden Staff were professional, kind and did a great job taking care of our family and most of all our deceased loved one. Every attention to detail was given and within our budget. We never felt pushed or pressured to buy anything. They were always helpful and patient. The grave side services were lovely, the staff were so gracious while waiting for all of our family and friends to get to the services. The service was delayed at least 30 minutes and they never complained or became impatient There were no surprise charges and we could not be happier. So blessed to have Cook-Walden as a part of our family."
Verified Customer
September 2019
"This is a very difficult time for families, having to deal both with the loss of a loved one as well as making funeral arrangements and the myriad of questions that go with it. I was blessed in the fact that my sister-in-law was already familiar with the process and the staff at Cook-Walden were top notch. The entire staff at Cook-Walden was kind, patient, accommodating, and very professional in the services they provided. From start to finish, they guided me through all of the various steps needed and in the end, I experienced one of the most beautiful and heartfelt service ever attended."
Verified Customer
September 2019
"Everything was beautifully done. Putting out the sports memorabilia was well done and commented on. Chaplain Long did a beautiful service. Many thanks to everyone."
Verified Burial & Memorial Service Customer
September 2019
"Caring and considerate staff."
Verified Customer
August 2019
"We are grateful for the love and kindness show through our difficult time."
Verified Burial & Memorial Service Customer
August 2019
"During such difficult transition in our lives, our funeral director went above and beyond to support us emotionally, craft a service that was deeply personal and moving, and handle every detail--from planning to execution--with utmost respect and professionalism."
Verified Burial & Memorial Service Customer
August 2019
"Outstanding service from everyone."
Verified Burial & Memorial Service Customer
August 2019
"The quality of service you get for your money, is remarkable !"
Verified Burial & Memorial Service Customer
August 2019
"The service was by far the best experience ever! The healing was far and away what I expected! I and so many other people were blown away by the service! This would not of been possible without the direction and guidance of Joseph Dilleree. Joseph is a great Funeral Director and did an incredible job in every way! Every time I tell the story of my Dad's passing to others, I tell others how healing and caring Joseph and all the staff were and have had a huge impact on the healing process that we go through. Thank you all for all that you have done! It will never be forgotten!"
Verified Burial & Memorial Service Customer
August 2019
"MAKING PRE-ARRANGEMENTS WAS EXTREMELY HELPFUL."
Verified Burial & Memorial Service Customer
June 2019
"EVERYTHING, WAS EXCELLENT, FROM THE FIRST COMMUNICATION UNTIL THE FINAL REPASS"
Verified Burial & Memorial Service Customer
June 2019
"GREAT CUSTOMER SERVICE - EXCEL AT DELIVERING DETAIL SERVICES ... TO THE FAMILY MEMBERS."
Verified Customer
June 2019
"Extremely satisfied with staff and services performed"
Verified Customer
May 2019
"YOUR STAFF BEST BEYOND WHAT WERE NEEDED & EXPECTED. THEY WERE VERY … AND ATTENTIVE"
Verified Customer
April 2019
"DURING A DIFFICULT TIME, THE STAFF HELPED MAKE THE DIFFERENCE."
Verified Customer
April 2019
"I WISH THAT I HAD LEFT EVERYTHING WITH YOUR SERVICES! NOT JUST THE BURIAL! CAPITAL MEMORIAL PARK WAS AWESOME!"
Verified Customer
April 2019
"VISITATION, SERVICE, BURIAL & CATERED RECEPTION @ SAME SITE WAS EXTREMELY CONVENIENT FOR ALL. IT WAS ALL EXECUTED ACCORDING TO THE FAMILIES WISHES."
Verified Burial & Memorial Service Customer
April 2019
"FROM THE MOMENT WE WALKED IN WE FELT COMPASSION AND LOVE FROM THE STAFF. THEY WERE ATTENTIVE TO US AND THE FUNERAL ITSELF."
Verified Customer
April 2019
"I WAS CONTACTED AND QUESTIONED ABOUT DISPOSITION OF CLOTHES NO JELWELRY WAS MENTIONED. I AUTHORIZED DISPOSAL OF CLOTHING ARRIVING ON BODY FROM ME OFFICE. I CALLED LATER TO INJUIRE ABOUT A GOLD CROSS NECKLACE WHICH ARRIVED ON THE BODY. AT F/UP I WAS TOLD THE JEWELRY HAD BEEN DISPOSED OF PER MY VERBAL REQUEST. I ONLY AUTHORIZED CLOTHING NOT JEWELRY. I WOULD HAVE PREFFERED THE CROSS LEFT ON BODY FOR BURIAL OR PROVIDED TO FAMILY. PLEASE IMPROVE COMMUNICATIONS DISTINGUISHING PERSONAL EFFECTS."
Verified Customer
March 2019
"ALTHOUGH THE SERVICES AND FACILITIES AND STAFF WERE ALL EXCELLENT, I FELT THE OVERALL PRICE WAS EXTREMELY HIGH, AND EVEN CHOSE SEVERAL BASIC OPTIONS"
Verified Customer
November 2018
"VERY NICE FACILITY AND EXCELLENT SERVICE AND STAFF, BUT THE PRICE SEEMED EXTREMELY EXPENSIVE EVEN AFTER SELECTING SOME LOWER END OPTIONS. PROBABLY AT LEAST $5, 000 MORE THAN EXPECTED."
Verified Burial & Memorial Service Customer
November 2018
"ALREADY HAVE PRE ARRANGEMENTS. DO NEED TO VISIT ABOUT MARKER PLACEMENT."
Verified Customer
October 2018
"THANKS FOR EVERYTHING."
Verified Burial & Memorial Service Customer
September 2018
"THE AC WASNT WORKING TO FULL POTENTIAL- HAD SOME TOLD ME IT WAS WARM DURING SERVICE. I PERSONALLY WAS OK BUT AC MUST HAVE NEEDED TO BE ADJUSTED OR REPAIRED."
Verified Burial & Memorial Service Customer
July 2018
"EVERYTHING WAS EXCELLENT."
Verified Customer
July 2018
"WE HAD PREVIOUSLY PURCHASED PLOTS AND MADE FUNERAL ARRANGEMENTS. THE STAFF WAS VERY SUPPORTIVE - MADE SUGGESTIONS & HAVE KEPT IN TOUCH."
Verified Customer
April 2018
"CONSIDERING HOW ONE FEELS UNDER THESE CIRCUMSTANCES THEY WERE MOST UNDERSTANDING AND COMPASSIONATE."
Verified Burial & Memorial Service Customer
March 2018
"WAS TOLD THE FLOWERS WOULD BE DONATED AFTER THE SERVICE BUT FOUND THAT A MONTH LATER THE FLOWERS WERE STILL ON THE GRAVE DEAD AND LOOKING BAD."
Verified Customer
March 2018
"THE STAFF THAT YOU HAVE ARE SOME OF THE NICEST PEOPLE I HAVE EVER MET."
Verified Burial & Memorial Service Customer
March 2018