Verified Customer Reviews
"Kevin and his staff were very kind to me, at a time when I'd lost my everything. I was treated with consideration and respect. I never felt pressured, their sincerity was very comforting, I would recommend them to those who've lost someone very,very dear to them as have i"
Verified Burial & Memorial Service Customer
December 2020
"I felt as though everyone was apart of my family! I felt heard and my emotions was cared for."
Verified Burial & Memorial Service Customer
December 2020
"Amazingly positive experience when all arrangements had to be long distance. I live in another state. Very patient and helpful when describing options. Gave excellent advice when asked. Followed through on all discussed details. Thank you so much for your gentle manner and guidance. I would recommend your services to anyone."
Verified Burial & Memorial Service Customer
November 2020
"Even in our toughest moments we were treated with the utmost respect for both ourselves and our loved one. Thank you for being there in our time of need and making us feel so comforted."
Verified Burial & Memorial Service Customer
October 2020
"Very professional, helpful, caring group of individuals. They have provided their service to four of my family members, and they have been great! Definitely would recommend their services."
Verified Burial & Memorial Service Customer
October 2020
"My experience was exceptional. Entire staff was informative, professional, friendly and very sympathetic to the loss of my loved one. It was a great comfort to me that my beloved brother was in good hands."
Verified Burial & Memorial Service Customer
September 2020
"The Advantage staff were so kind and comforting. We were working long distance and they were more like close family helping us through the loss of my son."
Verified Burial & Memorial Service Customer
September 2020
"A lot of compassion and cooperation - our needs were not only considered they were immediately listened to and taken care of. The arrangements went smoothly and easily."
Verified Burial & Memorial Service Customer
September 2020
"This was our first time having to do this, and Advantage Funeral and Cremation Services made it go a lot easier. They went into great detail on our wishes and what they offered as well."
Verified Burial & Memorial Service Customer
August 2020
"Keep up the great work and stay the course. And Thank you! For your second services."
Verified Burial & Memorial Service Customer
July 2020
"Everyone I've had contact with has been kind and professional. I felt cared for. Any thing that I thought might be a problem was easily addressed by staff. During this time with COVID-19 added issues every conversation was gentle and reassuring that all was ok. Thank you."
Verified Burial & Memorial Service Customer
July 2020
"A kind, reasonable priced and knowledgeable staff that truly went out of their way to make the experience better than it should be during such a horrible time."
Verified Burial & Memorial Service Customer
June 2020
"Fast, curious, helpfully in a time of complete mind numbing ignorance, we were dumbfounded ! They came up with a back up plan in case needed and it was needed and was flawless! Awesome, helpful staff that helped ease our concerns and needs!"
Verified Burial & Memorial Service Customer
June 2020
"I would recommend this company to anyone going through the same situation I was and still am. Every person I came in contact with was amazing. I will be using this company myself when my time comes. Very professional and extremely caring. I can't thank you all enough!"
Verified Burial & Memorial Service Customer
June 2020
"The staff at Advantage in Portland are so helpful, prompt, kind, courteous, understanding, respectful and caring. You could ask for better people skills from anyone. We will continue to use Advantage's services as many times as we need to. We really would not choose any place else to send our loved ones. We thankful that someone recommended them to us and grateful that we choose their services. Thank you and God Bless!"
Verified Burial & Memorial Service Customer
June 2020
"I would highly recommend Advantage as I was so impressed with every aspect of their services. There was no pressure, no worry and they were all extremely friendly and caring."
Verified Burial & Memorial Service Customer
June 2020
"Everyone we dealt with here was kind and compassionate. There was no pressure or rush to make decisions and getting their payment for services was, seemingly, the last thing on their minds. My family felt that our departed loved one was in capable hands and that we had no worries once they assumed care of our loved one. When we went to retrieve our loved one's ashes, they even had his wedding ring put aside for us. There wasn't a single family member, including his wife, that had even thought about that detail. We were very grateful for their professionalism and honesty in returning that to us. In a time of great sorrow, it was a pleasure working with Advantage."
Verified Burial & Memorial Service Customer
June 2020
"I've never lost a loved one before and I'm about to turn 22. I had just left Portland, ME, when I arrived home to find my police department had already come by to notify me of my father's passing. Kevin Kilcline & Staff we're beyond supportive, understand, and patient. I signed off on paperwork and they allowed my mom to handle specific arrangements so that I could have space. My mom cried in the parlor when picking up his ashes and they were patient and beyond kind to my mom. They even told us about things they've done to help other families. Their expensive weren't insane, their timing was beyond quick, and they called me several times to make sure I got what I needed and even stayed on the phone with me when paperwork didn't send through email properly. I will forever be grateful for their kindness and professionalism—that gave me peace and space, during a very difficult time. Thank you."
Verified Burial & Memorial Service Customer
May 2020
"they are very professional and make you feel important in your time on need. especially with the chaos of the covid 19 pandemic, they went above and beyond"
Verified Burial & Memorial Service Customer
May 2020
"The Advantage experience from start to finish was very professional. All the details were taken care of. The price was reasonable, and I experienced no pressure to buy more services than I wanted. A great support in a tough time, so I could focus on other issues."
Verified Burial & Memorial Service Customer
May 2020
"Great company Glad I was able to find them very professional very accommodating during this trying covid time."
Verified Burial & Memorial Service Customer
May 2020
"I did not feel pressured or coerced in any way, but felt understood and respected. All details were responded to with directness and caring."
Verified Burial & Memorial Service Customer
April 2020
"As good a service as possible under the circumstances."
Verified Burial & Memorial Service Customer
February 2020
"Very Professional"
Verified Burial & Memorial Service Customer
February 2020
"The staff were all friendly and not pushy. Would use them again!"
Verified Burial & Memorial Service Customer
February 2020
"I had made my arrangements about a year and a half before their service for my father was necessary. At that time, Kerry was very helpful in preparing me for what to expect. She included the burial cost at the cemetery to my contract and stressed that if the price was higher at the time of death, there would be no extra charge. It was slightly higher at his time of death, but as Kerry had promised, there was no additional charge when we made our final plans."
Verified Burial & Memorial Service Customer
February 2020
"They remember that this was someone you loved in your family and respect you and your family member who is passed ."
Verified Burial & Memorial Service Customer
January 2020
"Everything was done , quickly, without absolutely no pressure, and no hidden costs."
Verified Burial & Memorial Service Customer
January 2020
"Overall they have been extremely helpful and accommodating. Respectful and kind."
Verified Burial & Memorial Service Customer
December 2019
"My above comment explains everything, humbling ,thank you Kevin"
Verified Burial & Memorial Service Customer
December 2019
"Kerry and the office staff were so kind and understanding during this difficult time. They were explanatory and took the time to ensure we understood everything. We are grateful for the referral from Fortin Funeral Home in Lewiston to use Advantage Services in Portland. I would highly recommend them."
Verified Burial & Memorial Service Customer
November 2019
"They were so helpful with everything, they are prompt, courteous, caring, respectful and professional. I would Highly recommend them for anyone lookkng for these services. Thanks to the helpful and caring staff at Advantage, it made our experience so much less stressful. Their cost are so reasonable and affordable."
Verified Burial & Memorial Service Customer
November 2019
"Kevin Kilcline was very laid back and which helped my family feel very relaxed. We felt at ease and not pressured into anything that was not necessary. All options and details were presented to us in a very simple way, not to over complicate things and helped us know exactly what we were paying for. They were very accommodating to everything that was needed from the cremation to the booking of a venue for the celebration of life. Katie in the office was extremely pleasant and willing to help us in any way they could. From their professionalism to the amount of care they showed for my family, I would highly recommend Advantage Funeral and Cremation Services."
Verified Burial & Memorial Service Customer
October 2019
"We lost both of our parents within a year of each other. First Mom, and then our father passed. At the time we didn't know up from down, let alone how to make arrangements for our father. Advantage funeral home was amazing. Dad looked amazing! Everyone that worked there was so helpful and respectful. I just can't thank you enough for all the help you gave us!!!!"
Verified Burial & Memorial Service Customer
October 2019
"The Advantage people were very considerate and very nice to deal with, they all had an excellent manner and very professional all around."
Verified Burial & Memorial Service Customer
October 2019