Verified Customer Reviews
"No one should have to bury their son. Robyn and her staff made this process so easy we didn't have to do a thing but share our wishes. We talked about our son and his life and they did the rest. We couldn't be happier with everything."
Verified Cremation & Memorial Service Customer
May 2021
"Exceptional experience, from the first phone call to the final service, having never had to do anything like this Robyn was so patient, understanding and I felt like our family was truly being taken care of with true compassion."
Verified Cremation & Memorial Service Customer
May 2021
"The care, professionalism and sincere kindness is how I would describe Nielsen Funeral Home. They do this every day, but made us feel as if we were their only clients. I was made to feel at ease and comforted through the entire process. Our heartfelt gratitude to all of the staff."
Verified Burial & Memorial Service Customer
March 2021
"they were on top of things and made things easier during a difficult time."
Verified Cremation Customer
March 2021
"During our time of bereavement it was great to have a team that made us feel like we're the only family that mattered at that time. Which we knew there were others families experiencing the same grief. They took exceptional care of my father and made sure all of our needs were met and responded in a timely manner. I am so very thankful to the Nelsen staff and will be utilizing their services again."
Verified Customer
April 2021
"See comments above under 'special moments'."
Verified Burial & Memorial Service Customer
March 2021
"Everything went smoothly from beginning to end. My mother had to be brought to NY for burial, and she was driven up there, along with April, we were given yarmulkes, a shiva candle, and all was taken care of. I thought it would have been more complicated logistically, but all was taken care of by Nielsen's."
Verified Customer
January 2021
"I would Highly recommend Nelsen. Very professional no detail is to small. Prompt service very understanding."
Verified Burial & Memorial Service Customer
November 2020
"We were entirely pleased with our interaction with Nelsen Funeral Home."
Verified Burial & Memorial Service Customer
November 2020
"I'm so thankful for the love and care shown through the whole process. Thank you!"
Verified Cremation Customer
September 2020
"Nelsen Funeral Home staff has been very supportive of our family by ensuring that every detail from beginning to end was accomplished. Plus reaching out to make sure that we were doing ok."
Verified Burial & Memorial Service Customer
September 2020
"April handled all arrangement and was great to work with. Very responsive, professional, and caring."
Verified Cremation Customer
September 2020
"The folks how picked up the body were so very kind and professional. They took care to treat us with thoughtfulness. And April was professional and compassionate in explaining to us the various options and costs of what to do next. Everyone I have interacted with there was great."
Verified Cremation Customer
August 2020
"A pleasure to work with. Caring, competent and professional. An excellent firm to deal with, especially under trying circumstances."
Verified Cremation Customer
July 2020
"If there is any way you can prepay for the funeral it is absolutely the way to go. You know what you're paying for & what your options will be. Everything is already arranged for you & takes the pressure off during a very difficult time."
Verified Cremation & Memorial Service Customer
July 2020
"They are very caring and they handle everything very fast. They do everything for you. I would of been lost with out their help."
Verified Customer
July 2020
"I highly recommend Nelsen Funeral Home services. They did an amazing job during a very difficult and stressful time."
Verified Burial & Memorial Service Customer
May 2020
"Dignity throughout"
Verified Cremation & Memorial Service Customer
May 2020
"This funeral home and its staff was very willing to go above and beyond to make sure me and my family was good with all the arrangements for our loved one. They worked to provide the best service they could provide under the circumstances allowing us to say our goodbyes and giving us closure during a pandemic"
Verified Cremation Customer
April 2020
"Because of Covid19 all of my interaction with the funeral home had to be done over the phone and by email. My contact Katie provided excellent service. She walked me through everything that needed to be done. She was professional, efficient and kind. I would highly recommend your establishment to anyone."
Verified Cremation Customer
April 2020
"All of the staff were genuinely comforting and caring."
Verified Burial & Memorial Service Customer
April 2020
"Because of COVID-19, we were forced to inter my father's ashes earlier than planned and without the family present, as we are all from out of state. Nelsen, the church, and the cemetery worked together wonderfully well to make that happen and emailed us pictures and a video. Given the circumstances, it was a very good experience."
Verified Customer
April 2020
"The staff was always professional very informative and always compassionate. I would recommend them to everyone."
Verified Cremation & Memorial Service Customer
April 2020
"I thought your company did a very fine job. Everything went very well"
Verified Customer
March 2020
"I couldn't be more pleased with Nelsen Funeral Home helping us through a difficult time when my mom passed away suddenly. They were so helpful with ideas we had for our mom's service. We had an idea for a bagpiper and the staff quickly found one & arranged for them to be part of the service. The staff responded to each need and request very quickly, always checking in with us to make sure my sister & I were ok throughout the process. Losing a loved one is so hard but Nelsen worked diligently to make the process smooth during this difficult time in our lives."
Verified Cremation & Memorial Service Customer
March 2020
"Katie was very patient in guiding my daughter and I through each aspect of making the final plans for my husband knowing how very important this was to us. She was very caring and gave options that would suit us. We thank her and the staff at Nelsen for treating us more like family rather than a client. Carol Mann"
Verified Cremation & Memorial Service Customer
March 2020
"Easy to work with, vary responsive to all questions."
Verified Burial & Memorial Service Customer
February 2020
"I can't speak highly enough for the care and concern shown by the staff at Nelsen Funeral Home in making the final arrangements for my wife. They helped us through a difficult time in a professional manner with a personal touch."
Verified Cremation & Memorial Service Customer
January 2020
"Nelsen's provides a blend of professionalism and personal attention - they truly cared about us as individuals and a family and went above and beyond to answer questions with patience and kindness.They never rushed us or made us feel that we were a bother. I cannot tell you enough how happy we were with the service at Nelsen's."
Verified Cremation & Memorial Service Customer
January 2020
"I found the staff very supportive and comforting. There was no pressure to purchase anything and once you said 'No'...it was dropped. They did an amazing job with the slide show of pictures we gave them and I especially love the Tribute Movie online. It was very moving and beautiful. I can't say enough about the positive experience our family had with Nelsen Funeral Home."
Verified Cremation & Memorial Service Customer
November 2019
"Two comments (not related to your question): 1) your sound system should be upgraded to accept music from MP3 players, not just burned CD's and 2) I did not realize the tenderloin sandwiches already had horseradish on. They were not eaten and I had to toss most of what came home. Might have been better on the side? Small suggestions - otherwaise all was as good as I could have hoped. Thank you."
Verified Customer
November 2019
"I felt comforted from the moment I arrived to make arrangements for my husband. He was an retired army veteran of 31 years. They handled all aspects including the military side of things. After he passed away, their follow-up was outstanding as well. I highly recommend Nelsen's."
Verified Cremation Customer
October 2019
"Everyone did there job very well. Kelly was awesome. Worst time of my life and really glad I had Nelson handle it."
Verified Cremation Customer
October 2019
"You would not believe how comfortable they made you feel through the whole process."
Verified Cremation Customer
October 2019
"Comforting experience"
Verified Cremation Customer
September 2019
"When a loss like this occurs such as my husband dying you will probably not be able to know what should be done but you can be sure that Nelson Funeral Home will help you with all that needs to be done or that you may want to do but haven't thought about it. You can count on Nelson to help with all that you need to know."
Verified Cremation Customer
September 2019
"Very professional and compassionate in putting you at ease with one the worse days in anyone's life."
Verified Cremation & Memorial Service Customer
September 2019
"Caring staff. Professional Guidance. Great follow up. No Pressure, just options."
Verified Cremation Customer
September 2019
"Nelsen Funeral Home is a first class outfit."
Verified Burial & Memorial Service Customer
September 2019
"All of the staff showed a high degree of professional care and concern during this trying time."
Verified Burial & Memorial Service Customer
August 2019
"Excellent care and understanding."
Verified Cremation & Memorial Service Customer
August 2019
"A wonderful facility. Always upbeat and helpful."
Verified Cremation Customer
August 2019
"I highly recommend Nelsen Funeral Home, every person I came in contact was professional, courteous and took the time to make sure that all went as planned. All of the staff communicated very well & were timely. First rate!"
Verified Cremation Customer
August 2019
"The staff is amazing, such as a time I was experiencing not so very long ago. I met the most wonderful people at Nelsen's, that I've ever met in my lifetime, and I do hope to continue to have in my life. If I were to begin calling out names, I'd certainly miss some one. Thank you for your kindness, each and everyone of you!!! What comes to mind first is the love I was shown in preparing to my loved one. Being taken care of without pressure, helping as needed with professional guidance. It meant a lot to me, as I'd never been through this type of unexpected situation. I was pleased with the help, consideration, meeting my financial needs, constant contact, there is so much more I could say, mere words can never express it all. It is, and will always be greatly appreciated!! Your staff are outstanding, amazing, wonderful people. Thank you so very much for all that you provided me, it is and shall always be appreciated. My sincere appreciation, Wanda Hofler"
Verified Cremation & Memorial Service Customer
August 2019
"The staff at Nelsen was very professional, very caring, and very sensitive to our needs and the direction we wanted to go with all of the arrangements. I recommend them without reservation or hesitation."
Verified Burial & Memorial Service Customer
August 2019
"MY NEEDS WERE VERY SIMPLE. I WAS NOT PRESSURED TO ADD ANYTHING TO MY PACKAGE. STAFF WAS VERY COMPASSIONATE PERSONABLE AND PROFESSIONAL. VERY KIND!"
Verified Cremation Customer
June 2019
"VERY PROFESSIONAL AND COMPASSIONATE STAFF ... IN PARTICULAR"
Verified Cremation Customer
June 2019
"THE DIRECTOR AND STAFF EXCEEDED EXPECTATIONS - EXCELLENT WORK."
Verified Burial & Memorial Service Customer
June 2019
"I WAS VERY PLEASED WITH THE COMPASSION OF THE STAFF AND HAVE HAD TO OPPORTUNITY TO ATTEND MANY VISITATIONS & BEEN IMPRESSED"
Verified Burial & Memorial Service Customer
May 2019
"OUTSTANDING AND COMFORTING STAFF"
Verified Cremation Customer
April 2019
"NELSONS GRIEF SUPPORT WAS FANTASTIC. THEY HAVE A DEDICATED STAFF MEMBER THAT HAS FOLLOWED UP WITH ME AND OFFERED OPPORTUNITIES TO JOIN OTHERS IN MY COMMUNITY THAT HAVE RECENTLY LOST A LOVED ONE."
Verified Burial & Memorial Service Customer
April 2019
"EXTREMLY COMPASIONATE AND DETAILED, EVERYONE WAS HELPFUL AND VERY ATTENT."
Verified Burial & Memorial Service Customer
March 2019
"NELSONS FUNERAL HOME WAS THE EPITOME OF CARING & CONCERNS WHILE CARING FOR MY FATHER. I FEEL THEY WENT ABOVE & BEYOND TO PROVIDE FOR ALL THAT WAS NEEDED IMMEDIATELY AFTER HIS DEATH ALL MY WAY TO HIS BURIAL ACROSS THE CONTRARY."
Verified Burial & Memorial Service Customer
March 2019
"EXCELLENT SERVICE."
Verified Cremation Customer
March 2019
"ALL STAFF WAS VERY HELPFUL. EVERYTHING WENT WELL FOR VIEWING. SERVICE AND ALSO AT THE BURIAL. THE COOKIES AT THE VIEWING WAS DELICIOUS. THANK YOU"
Verified Burial & Memorial Service Customer
January 2019
"I WAS VERY PLEASED WITH THE FULL RANGE OF SERVICE. I DID NOT FEEL PUSHED OR PRESSURED AT ANY TIME TO DO IT THEIR WAY. PREPARATION OF THE DECEASED FOR VIEWING WAS OUTSTANDING. SHE WAS AS BEAUTIFUL IN DEATH AS IN LIFE."
Verified Burial & Memorial Service Customer
January 2019
"YOUR FUNERAL HOME IS THE BEST! YOU ARE CARING, AND VERY CONSIDERATE"
Verified Cremation Customer
December 2018
"I GREATLY APPRECIATE EVERYTHING THAT EVERYONE DID. THEY WERE VERY SUPPORTIVE TO MY FAMILY AND ME."
Verified Burial & Memorial Service Customer
December 2018
"NO INFORMATION ON WHAT TO EXPECT IN COMUNICATION FROM MILITARY FOR BURIAL IN ARLINGTON"
Verified Burial & Memorial Service Customer
November 2018
"KEEP UP THE GOOD WORK."
Verified Burial & Memorial Service Customer
August 2018
"EVERYTHING WAS CONDUCTED IN A PROFESSIONAL MANNER."
Verified Cremation Customer
July 2018
"MY EXPERIENCE OVERALL WAS ONE OF PROFESSIONAL CARING AND COMPASSION FROM EVERYONE THERE."
Verified Burial & Memorial Service Customer
June 2018
"VERY EXPERIENCE."
Verified Cremation & Memorial Service Customer
May 2018
"VERY COMPASSIONATE STAFF WHO WERE VERY COMPREHENSIVE BUT ALLOWED THE FAMILY THE TIME AND MET ANY NEEDS THAT WE HAD."
Verified Cremation & Memorial Service Customer
May 2018
"IT WAS A HELPFUL EXPERIENCE."
Verified Cremation & Memorial Service Customer
May 2018
"THIS WAS A PRE PAID SERVICE - HANDLED VERY WELL CANT SAY ENOUGH ABOUT HOW GREAT THE STAFF WAS!"
Verified Cremation & Memorial Service Customer
March 2018
"THEY DID MORE THAN I EXPECTED THEM TO DO."
Verified Cremation Customer
March 2018
"THE STAFF WAS SUPER. CANT SAY MUCH MORE THAN THAT."
Verified Cremation & Memorial Service Customer
March 2018
"MY PARENTS LIVE @ PATRIOTS COLONY @ RETIREMENT COMMUNITY - WHEN WE STARTED HOSPICE I CONTACTED NELSONS SO WHEN THEY WERE CALLED W/ DADS PASSING. THERE HAD BEEN SOME CONTACT."
Verified Cremation Customer
February 2018