Verified Customer Reviews
"Dignity Memorial puts on a very special event for your loved one - one with care and compassion. You will certainly be in good hands with these nice folks."
Verified Burial & Memorial Service Customer
April 2021
"Rick gave a very warm and accurate tribute to my loved ones memory."
Verified Burial & Memorial Service Customer
April 2021
"The staff at Memorial Oaks were so supportive during a hard time. This was really my first time having to arrange funeral services and fortunately, I was in good hands. The staff guided me and made me feel comfortable throughout the whole process."
Verified Burial & Memorial Service Customer
March 2021
"please see comments above."
Verified Burial & Memorial Service Customer
March 2021
"Chantal and Savi were both so very kind to me and my family during this very difficult and emotional time. They made a difficult situation easier to work through and I thank them so much for that."
Verified Burial & Memorial Service Customer
February 2021
"Rev B.Cole was very personable.. He made me feel very at ease. He has a very good voice and sang 2 songs beautifully.. I want to Thank him for his service.."
Verified Burial & Memorial Service Customer
February 2021
"Memorial Oaks listens. My counselor, Jeremy L., listened to everything I told him about my husband. He began texting me pictures of potential places for his final resting place. I chose Reflection Lake Estates because it was perfect for my husband. He is resting in a peaceful place where he can be with Friday Night Lights and overlook a beautiful lake with fountains. There is a waterfall into the lake. In the bed of the waterfall are many white seashells. The beach was always our 'happy place'. It is such a perfect place, that I have visited my husband almost daily, rain or shine."
Verified Customer
January 2021
"Excellent life celebration service - the life story table was incredible. A nice addition to the celebration service."
Verified Customer
January 2021
"We took part in a 'different ' set up of our service space. I was hesitant about this at first as I wanted everyone to feel comfortable. I can not say enough about this 'new' set up. It allowed our family and friends to talk and feel together and it really made the environment one of healing and celebration of my husbands life. The staff at Memorial oaks was incredible! Thank you Bruce, Rashanette and Dave Bailey for helping to create a very special and memorable day. We have received endless comments from friends and family about how incredible this celebration of life was! Thank you for making me feel like family and holding us up on a very difficult day!"
Verified Burial & Memorial Service Customer
December 2020
"The staff was efficient and gracious while, at the same time, providing privacy and also guidance."
Verified Burial & Memorial Service Customer
November 2020
"We were very satisfied with most aspects of the service. However, the package of Thank you notes, Memorial pamphlets and other materials were more than needed. Realizing the pandemic played an unfortunate toll for attendees, we thought those might have been too many. We were happy to have several choices as to where our loved one would rest."
Verified Customer
October 2020
"Outstanding from start to finish. Would highly recommend to others."
Verified Burial & Memorial Service Customer
September 2020
"Bruce did an extraordinary work."
Verified Customer
September 2020
"Aldie was great as was this whole funeral experience. Especially in these pandemic times My father was 86 and deserved something special. Thank you so much for helping make that possible."
Verified Customer
September 2020
"We felt throughout our entire experience, we were treated 'uniquely' with personal attention, to our situation and needs. No pressure."
Verified Customer
September 2020
"The attention to detail, professionalism, and courtesy of the staff is remarkable and of the utmost quality."
Verified Customer
August 2020
"Best kept ground on the west side of town, lots of shade."
Verified Customer
August 2020
"Very friendly and always there to answer questions or concerns you have."
Verified Burial & Memorial Service Customer
June 2020
"We felt cared for. We felt our questions and needs were addressed professionally and with compassion."
Verified Burial & Memorial Service Customer
June 2020
"I am so happy that we had made all the arrangements and payments years ago. It made it so easy. The folks at Memorial Oaks are amazing."
Verified Customer
May 2020
"The Dignity organization who helped with the entire process of my friend's passing could not have been more helpful or supportive. All aspects of the funeral home to the burial and gravesite preparation were professional, and all staff members treated all of us in a most respectful and dignified manner."
Verified Customer
May 2020
"Accommodating and sincere."
Verified Burial & Memorial Service Customer
May 2020
"Personnel are compassionate and knowledgeable answering every question. Never rushed."
Verified Burial & Memorial Service Customer
April 2020
"The staff provided everything I needed, usually without requesting it. I found everyone to be more than responsive and helpful during a very difficult time."
Verified Customer
April 2020
"My mother passed 7 months prior. We had such a positive experience I pre-paid for my father's funeral and cemetery plot next to her. I didn't expect he would pass so soon, but having made the arrangements I must say the experience both times was uniformly excellent."
Verified Customer
April 2020
"Really top notch. A little pricier than most, but well worth it."
Verified Burial & Memorial Service Customer
April 2020
"Everything was seamless. All we had to do was show up, which made things very easy. Everyone was helpful, thoughtful, and kind"
Verified Customer
March 2020
"Customer care and service was top notch. I felt the authenticity of each person I worked with at funeral home, whether on phone, email, or in person."
Verified Burial & Memorial Service Customer
March 2020
"We knew memorial Oaks is a beautiful and compassionate place for our family resting place there was nothing I would do differently it was prefect!! Thank you from the bottom of our hearts!"
Verified Burial & Memorial Service Customer
February 2020
"Thanks to Memorial Oaks & my daughters, I felt no pressure at all! Even the girls comments 'They made it easy for us!'"
Verified Customer
January 2020
"Our funeral director, Rashanette Guidry was beyond patient, kind, and very responsive. We had used Memorial Oaks three years ago but there was such a difference in service provided by Rashanette than what we received last time. Rashanette was detailed, helped save costs that the sales agent made a mistake on, showed up, responded quickly, and was always looking for ways to go over and beyond. We felt like our beloved Esther was honored and her life celebrated in the manner in which we hoped for, and Rashanette made that possible."
Verified Burial & Memorial Service Customer
December 2019
"Yes I would because we feel like they understood want we were going though"
Verified Customer
December 2019
"Very helpful, knowledgeable and friendly staff. I did find out from the church, however, that funeral homes all charge different prices for cremation, even though the same crematorium is used. The price charged by Memorial Oaks is higher than most."
Verified Burial & Memorial Service Customer
December 2019
"Throughout every step, all of the staff have been wonderful. They have patiently guided me through the process, clearly explained each aspect, responded to questions and needs kindly and warmly, and created a sense of trust that I will always remember."
Verified Customer
December 2019
"The personnel at Memorial Oaks were very professional. Help me through a very difficult time. Handled all my questions and issues promptly."
Verified Burial & Memorial Service Customer
November 2019
"We had a wonderful experience with Memorial Oaks. My mother had prearranged her plans and the staff was organized, thorough, incredibly patient and understanding of our needs and questions regarding the process. I honestly felt like we were treated like we were VIP's!! Thank you for making a very difficult time so much easier."
Verified Burial & Memorial Service Customer
November 2019
"We used Dignity Memorial Oaks for my mother's celebration of life service and reception than a few days later I had a close friend of the family desire to contact Dignity to make her own arrangements because she was so impressed with the facility, staff and service."
Verified Burial & Memorial Service Customer
November 2019
"The staff did amazing job of accommodating and explaining everything. I loved that there was no pressure during the initial meeting and decision making process. The facilities were very nice and the catering was fantastic."
Verified Burial & Memorial Service Customer
October 2019
"The staff at Memorial Oaks were very knowledgeable, kind, respectful, and professional. While there was important information they needed to share quickly and tasks I needed to complete within a certain time frame, I always felt they understood what I was going through emotionally. As a result they were very clear with the information and very patient when helping me complete the tasks. I never felt rushed by them despite all that had to be done. I knew I could trust them to do what they were supposed to do and to guide me through the process."
Verified Burial & Memorial Service Customer
September 2019
"I feel blessed to have found Memorial Oaks Cemetery and Funeral Home."
Verified Burial & Memorial Service Customer
September 2019
"Tommie Torres, Bruce Dooley and Dave Bailey made the worst time of my life into a experience that we were very pleased and happy."
Verified Burial & Memorial Service Customer
September 2019
"The whole experience was Comforting and professional."
Verified Burial & Memorial Service Customer
August 2019
"Everyone at Memorial Oaks Funeral Home was over the top helping my family with the Memorial Service for my husband. They were wonderful making sure all our wishes were made possible. Our director Rashanette went out of her way with little extras that warmed our heart beyond belief. When you need there services they are the best I've ever had. Thank you again for all you did for us. Louise Horton and family"
Verified Burial & Memorial Service Customer
August 2019
"A great team of professional staff to provide support in various ways in minimizing frustrations during this difficult time."
Verified Burial & Memorial Service Customer
August 2019
"Please see my last answer. I can't imagine that my experience could have been better."
Verified Burial & Memorial Service Customer
August 2019
"VERY PROFESSIONAL & VERY LOVING"
Verified Customer
July 2019
"PRICE OF MASOLEUM"
Verified Customer
July 2019
"MAUSOLEUM WAY TOO EXPENSIVE"
Verified Burial & Memorial Service Customer
July 2019
"ONLY COMMENT/RECOMMENDATION IS THAT IT CAME AS A SURPRISE WHEN ASKED @ THE END OF THE SERVICE IF WE WANTED TO STAY FOR THE LOWERING OF THE CASKET & FOR CLOSING THE GRAVESITE. I WOULD HAVE PREFERRED BEING ASKED PRIOR TO THE SERVICE."
Verified Customer
July 2019
"EVERYTHING AND EVERYONE WAS VERY GOOD"
Verified Burial & Memorial Service Customer
June 2019
"THE ASSOCIATES IN CHARGE OF OUR FATHERS ARRANGEMENTS WENT OUT OF THERE WAY TO MEET OUR REQUEST. MY FAMILY TRULY APPRECIATED THEIR CARE PROFESSIONALISM AND COMPASSION. ONE MORE NOTE! THE ONLINE OBITUARY & DVD WAS OUTSTANDING AND EXTREMELY WELL DONE."
Verified Burial & Memorial Service Customer
May 2019
"I WAS VERY SATISFIED WITH THE ARRANGEMENTS AND WITH THE STAFF."
Verified Customer
May 2019
"MANY QUESTIONS I DID NOT ANSWER AS THE ARRANGEMENTS WERE ALREADY PRE-ARRANGED BY MY FATHER. ALL WE BASICALLY DID WAS FOLLOW THROUGH ON HIS WISHES."
Verified Customer
April 2019
"WE HAD GOOD SERVICE FOR MY HUSBANDS FUNERAL ON 09/01/2018"
Verified Customer
April 2019
"THANK YOU SO MUCH FOR MAKING A SAD SITUATION A JOYOUS ONE. IT WAS A CELEBRATION OF MY MOTHERS LIFE"
Verified Burial & Memorial Service Customer
April 2019
"THE ONLINE OBITUARY WAS NOT AVAILABLE TO US BASED ON NOT USING THE FUNERAL HOME THIS SHOULD BE REVISED AS WE STILL USED THE FACILITY"
Verified Customer
February 2019
"GOOD JOB! THANKS!"
Verified Burial & Memorial Service Customer
February 2019
"THIS WAS SET UP W/ MOMS ANNUITY SO WENT EXTREMELY WELL."
Verified Customer
February 2019
"THE STAFF IS ALWAYS HELPFUL & CARING. THE FUNERAL WAS BEAUTIFUL AND WHAT WAS EXPECTED."
Verified Customer
January 2019
"GOOD SERVICE"
Verified Customer
December 2018
"THE CEMETERY IS WELL DESIGNED AND MAINTAINED."
Verified Customer
December 2018
"I WAS NOT PLEASED WITH THE APPERANCE OF MY HUSBAND."
Verified Burial & Memorial Service Customer
November 2018
"MY SON HANDLED MOST OF THE ARRANGEMENTS, I ESPECIALLY LIKED THE MILITARY SALUTE & FLAG."
Verified Burial & Memorial Service Customer
October 2018
"1. EXCELLENT SERVICES FROM THE FUNERAL & THE CEMETARY DIRECTORS 2. THE SERVICE DEPT HAS NOT FINISHED THE AFTER-WORK AS PROMISED, AND NO REPLY YET."
Verified Burial & Memorial Service Customer
August 2018
"COULD NOT BE MORE PLEASED WITH THE ENTIRE EXPERIENCE FROM OUR PRE ARRANGEMENT TO MY HUSBANDS ARRANGEMENTS WHEN HIS DEATH OCCURED."
Verified Customer
August 2018
"VERY ATTENTIVE STAFF HELPED TO MAKE THE EVENT ONE OF CELEBRATION VS SORROW. THANK YOU"
Verified Customer
July 2018
"1. WRITE DESCRIPTION OF FLOWERS ON THE CARD SO FLOWERS & CARD MATCH. 2. I WISH SOMEONE HAD TAKEN PICTURES OF THE FLOWERS MEMORIAL OAKS FUNERAL HOME DID AN EXCELLENT JOB. 3. SMALL MARKER PLACE ON GRAVE SITE UNTIL HEADSTONE ARE PLACED."
Verified Customer
July 2018
"ALL ARRANGEMENTS WERE CARRIED OUT JUST AS DISCUSSED."
Verified Customer
July 2018
"END OF SERVICE AT GRAVE SITE WAS AWKWARD."
Verified Customer
July 2018
"IT WAS THE BEAUTIFUL SERVICE MY HUSBAND DESERVED"
Verified Customer
June 2018
"EVERYTHING IS WELL ARRANGED."
Verified Burial & Memorial Service Customer
June 2018
"OUR FAMILY WAS VERY IMPRESSED WITH ALL THE STAFF. THANK YOU FOR ALL THE HELP YOU PROVIDED."
Verified Customer
May 2018
"OUR EXPERIENCE WAS GREAT WITH ALL THE STAFF AT THE FUNERAL HOME. THEY WERE HELPFUL AND UNDERSTANDING DURING OUR TIME WITH THEM."
Verified Burial & Memorial Service Customer
May 2018
"GREAT SUPPORT - THANK YOU TO ALL. I LIVE AWAY IN OKLAHOMA CITY & WE ALREADY HAVE MADE ARRANGEMENTS HERE."
Verified Customer
May 2018
"I DID NOT FEEL LIKE THE PERSON ASSISTING US WAS VERY EXPERIENCED."
Verified Customer
April 2018
"COMPARED TO OTHER FUNERAL HOMES AND CEMETARIES, YOURE ESTABLISHMENT IS EXTREMELY OVERPRICED. IF MY MOTHER HAD NOT BOUGHT 6 PLOTS YEARS AGO, I WOULD NOT BE ABLE TO USE YOUR FACILITY."
Verified Customer
March 2018
"OVERALL VERY GOOD EXPERIENCE."
Verified Customer
March 2018
"VERY PLEASED WITH THE OVERALL EXPERIENCE AND BEAUTY OF THE GROUNDS"
Verified Customer
March 2018
"ALL SERVICES WERE HANDLED PROFESSIONALLY. THE UPHOLSTERED CHAIRS IN OUR ROOM NEED TO BE REUPHOLSTERED."
Verified Customer
March 2018
"EVERYTHING AT THE CEMETERY WAS JUST PERFECT- IT WAS JUST LOVELY THE FUNERAL DIRECTOR WAS VERY HELPFUL WITH ALL ARRANGEMENTS."
Verified Customer
March 2018
"THE STAFF WAS WONDERFUL & THE FUNERAL HOME WAS BEAUTIFUL. THE ONLY ISSUES WERE THAT THE AUDIO DID NOT WORK DURING THE VISITATION SERVICE & THE DEATH CERTIFICATES TOOK A LONG TIME"
Verified Burial & Memorial Service Customer
March 2018
"OVERALL EXPERIENCE WAS NICE. THANK YOU."
Verified Burial & Memorial Service Customer
February 2018
"WOULD HAVE PREFERRED THAT THE CRYPT WAS NOT OPENED UNTIL AFTER SERVICES IN THE ADJACENT CHAPEL AND THE FAMILY HAD PREARRANGEMENTS DUE TO LACK OF COMMUNICATION."
Verified Customer
February 2018