Verified Customer Reviews
"Great and supportive."
Verified Customer
March 2021
"The facility went above and beyond expectations expected from our family, the staff was professional and courteous and the facility should be proud to have everyone of them on there Staff"
Verified Burial & Memorial Service Customer
February 2021
"I would not hesitate to recommend Kraeer at Forest Lawn Memorial Gardens to anyone who might ask about my experience. The entire staff was a delight to work with; extremely competent, compassionate, and professional."
Verified Burial & Memorial Service Customer
February 2021
"In pre-planning my parents' funeral arrangements, I never felt like I was being oversold any services or products, in fact, Ken made suggestions for products (caskets and flowers) that were very reasonably priced and that fit within what my parents could afford. Sophie and the team at Kraeer Home provided us with outstanding service. They made us feel like we were their only client, and they were very responsive, respectful, and exceptionally professional. They provided several special touches to personalize our experience and to honor our father and to care for our family."
Verified Burial & Memorial Service Customer
February 2021
"Amanda and the rest of the team were very attentive to our needs during this very difficult time."
Verified Burial & Memorial Service Customer
February 2021
"Just allow the cemetery to do their job and the final moments will be flawless."
Verified Customer
February 2021
"Claudia was on point with everything im so great for her help me out in this most hardest time for my siblings and i .She was very helpful"
Verified Customer
January 2021
"Amanda was outstanding. She was warm and professional. We truly enjoyed getting to meet her and thank her for the expierence."
Verified Burial & Memorial Service Customer
January 2021
"Ken was very attentive. He was there when the funeral procession arrived and I did not expect him to be there. My husband and I came back later that day with the kids and Ken again met with us that afternoon. Very very attentive."
Verified Customer
December 2020
"I shared multiple phone calls and emails with Sophie on a daily basis during a time which was extremely difficult for me. She helped me through my bereavement with the empathy which is such a huge part of her amazing personality. I will never be able to thank Sophie enough for her caring attitude toward both my loved one and me."
Verified Burial & Memorial Service Customer
December 2020
"There very professional and diligent in everything. I really recomend this service."
Verified Customer
December 2020
"Sophonie was so considerate and caring, without her this experience would have been too painful to endure during Covid and unable to travel to my mother's funeral. Sophie made me feel I was right there alongside Mom, Sophie became like my family and I so sincerely appreciate her help. And with Ken from the cemetery, taking care of Mom's resting place next to Dad, they made a worst case scenario bearable. Compassion. So very important. I would recommend them to everyone."
Verified Burial & Memorial Service Customer
December 2020
"Kraeer Funeral Home at Forest Lawn in Pompano Beach, Florida was recommended to me by numerous local people in the area. My initial meeting with Sophie Eristhenes, Funeral Home Manager, was very professional and caring considering I lost my husband. Her demeanor was always pleasant and she treated me on a personal level by giving me her cell phone number just in case I needed something or had a question. It's hard to find her level of compassion plus she was and is so gentle and sympathetic. Sophie is the perfect person for that position at Kraeer and I am so happy I had the opportunity to meet her. THANK YOU SOPHIE FOR EVERYTHING. HOW CAN I EVER THANK YOU !!!"
Verified Burial & Memorial Service Customer
November 2020
"Your staff was awesome. my family and myself had a very welcoming experience. The staff, I felt, went the extra mile to make this as pleasant as possible considering the sadness of the occasion. The memory table and all the unexpected extras was the icing on the cake."
Verified Burial & Memorial Service Customer
October 2020
"Claudia did a amazing job and really appreciate her patience and professionalism. She was very respectful and deserve a big raise! Thank you so much for being so kind and welcoming. It really means a lot and goes a long way . Thank you ðŸ™ðŸ¿"
Verified Customer
September 2020
"Peter Manfredi made my experience as good as could be under those circumstances. He went above and beyond to make everything I wanted a reality. I can't thank him and his staff enough."
Verified Burial & Memorial Service Customer
August 2020
"I would like to give a big thanks to the staff at horse blonde North service was perfect and that family service house. Very accommodating my family and I are but like to give a big thank you too everyone at Forest lawn North I will be in contact with guys very soon to arrange for my siblings I have taken care of my own pre arrangements for myself my husband and my grandkids and my kids but I will be in spoken to my siblings about three arrangements and they are all very very interested I'll speak to you guys soon thanks again for making this a smooth transition for me and my family"
Verified Customer
August 2020
"Everyone I dealt with regarding arrangements were wonderful and caring"
Verified Burial & Memorial Service Customer
August 2020
"Kraeer is very ethical and compassionate in making the arrangements. The employees are top notch!"
Verified Burial & Memorial Service Customer
July 2020
"The staff handled every request given to them flawlessly. The entire process could not have been completed better. Every aspect of the burial from Mom's appearance, which was perfect, to her final resting place was done with respect, courtesy and understanding of our time of grief. I could not have asked for anything more."
Verified Customer
July 2020
"The kindness and compassion you get from the minute you walk in the door till the time your done is the best I highly recommend them!!!"
Verified Burial & Memorial Service Customer
June 2020
"I am so grateful my mother made Pre-Arrangements. We had few decisions to make, and it helped the process so much easier and quicker."
Verified Burial & Memorial Service Customer
June 2020
"The experience with Kraeer was professional, comprehensive & without stress."
Verified Burial & Memorial Service Customer
June 2020
"The entire staff has such a good deposition dealing with the breaved. From the front desk to all the staff they are friendly, proffeccional, helpful and compassionate. I applaud that they are consistent in this manner throughout all of my interactions and with my family. A+++ Thanks to them for making an unexpected experience so seamless."
Verified Burial & Memorial Service Customer
June 2020
"A special feature that we love was assisting family members in connecting to the live stream funeral so that family and friends could view the program."
Verified Burial & Memorial Service Customer
June 2020
"They were very helpful throughout our inability to attend the internment"
Verified Customer
April 2020
"Kraer was professional, sensitive and offered my family additional help as this service involved 2 states. Everyone was pleasant & informative."
Verified Burial & Memorial Service Customer
March 2020
"I have been using your property since 2005, when I buried my grandmother, I have also recommended Forest Lawn to my friends The property is well maintained."
Verified Customer
March 2020
"I am thankful for the courtesy and professionalism that was afforded to me by the staff of Kraeer Funeral Home. They far exceeded my expectations during the painful task of arranging out of state transportation and burial of my loved one."
Verified Burial & Memorial Service Customer
March 2020
"The staff did a wonderful and professional job implementing the Celebration Of Life for my husband. There was not one thing that I would have done differently."
Verified Burial & Memorial Service Customer
March 2020
"Peter Manfredi, the General Manager, Sophonie Eristhenes, our personal director and the entire staff of Kraeer Funeral Home made our family feel special. They cared about our loss and provided a service of love and comfort for the whole family. The atmosphere of the parlor was very soothing along with the choice of music. We all felt God's love present. The banquet room where we had a break for dinner was decorated in such a thoughtful way, combining our loved one's precious likes & tastes. It couldn't have been more meaningful. A most precious moment was when Peter Manfredi stepped in and played the organ at the church services when the church's organist did not show up. And what a beautiful job he did too. Sophonie went above and beyond in taking care or our needs, she is a very caring and loving person and I will always remember her kindness."
Verified Burial & Memorial Service Customer
February 2020
"With the help of the wonderful people at Forest Lawn, I was able to give my mother a beautiful good-bye, one that I know she would never imagine she would have and one that consoled me."
Verified Customer
January 2020
"My experience with Kraaer Funeral Home went very well and the staff were all very nice and accommodating. In particular, my Funeral Director, Sophonie, was exceptional with her professionalism and excellent customer service. I was glad she was there to help me, responded to my inquiries, and always had a pleasant demeanor and smile. All staff went out of their way to help me and make sure I was satisfied with their services and had whatever I needed. Thank you, Sophonie, and all staff who helped me, for making my experience a pleasant one. I definitely recommend Kraaer Funeral Home for many reasons."
Verified Burial & Memorial Service Customer
December 2019
"My name is Sandy Ruiz, I assisted my Aunt Sarahi Arce with the funeral details for Rogelia Santiago. I am not certain whether she was contacted or met w/someone following the funeral. However, after the service I did speak w/several staff to express gratitude for exceeding all expectations with their generous support and kindness."
Verified Customer
December 2019
"Great staff"
Verified Burial & Memorial Service Customer
December 2019
"Clean cemetery, great team work, wonderful staff"
Verified Customer
December 2019
"Reassuring experience started with caring review with their Family Service Counselor who discussed the many services that KRAEER would provide from transportation of the body to providing death certificates and notifications to SS etc. When my Dad passed away KRAEER delivered on all their promises and more; helping to organize the viewing, coordinating with cemetery and securing clergy from my Dad's parish to be present. This was done on short notice with their Funeral Director staff providing many helpful suggestions, which allowed my Dad to pass with dignity and providing comfort to my family and his friends. Multiple Funeral Directors were on hand at all times to ensure we had someone at our disposal until he was laid to rest. My sincere thanks to the entire KRAEER team."
Verified Burial & Memorial Service Customer
November 2019
"Thank you for helping me and my family honor the last wishes of my aunt when her time came to take that last voyage, in the most professional and respectful manner possible."
Verified Burial & Memorial Service Customer
September 2019
"Dignified customer service during funeral arrangements, and options were offered to make your choices, and arrangements easy in the most difficult time of your life. Support was also excellent!"
Verified Customer
September 2019
"Christina who I dealt the most with was truly wonderful. She understood our needs and was able to meet them all. Can't Thank Christina and the entire staff enough. There professionalism and understanding were greatly appreciated during our time of grief. Thank you once again, Ed Bailey"
Verified Customer
August 2019
"Sophie and her team were the best. I called the day after my mother passed, and by the coming Saturday, they had an excellent photo slide show, perfect flowers and table setting, they found a celebrant for us (we're from out of town), and kept us perfectly updated with all the arrangements before, during, and after. If you have to do this, these guys are the best."
Verified Burial & Memorial Service Customer
August 2019
"IT WAS A SAD BUT LOVELY EXPERIENCE WITH HELP FROM ALL SIDES"
Verified Customer
July 2019
"I DO HAVE PREARRANGEMENTS WITH FOREST LAWN."
Verified Burial & Memorial Service Customer
July 2019
"WANTED TO THANK EVERYONE FOR ALL THEIR HARD WORK & COMPASSION GREAT JOB WELL DONE!"
Verified Burial & Memorial Service Customer
July 2019
"PLEASE KEEP THE GRASS GREEN AT OUR GRAVESITE."
Verified Customer
June 2019
"I HAD PREVIOUSLY USED KRAEER IN 1989 FOR MY SON & WASNT REALLY HAPPY ABOUT USING KRAEER AGAIN BUT WAS TRULY AMAZED AT THE COMPLETE ... FOR THE BEST"
Verified Burial & Memorial Service Customer
June 2019
"OUR FAMILY HAD TIME CONSTRANTS BECAUSE OF FAMILY ARRIVALS AND DEPARTURES. THE STAFF ACCOMODATED ALL ISSUES VERY PROFESSIONALLY AND THAT WAS GREATLY APPRECIATED."
Verified Customer
May 2019
"OVERALL, WE WERE EXTREMELY SATISFIED."
Verified Customer
February 2019
"PROFESSIONAL, COMPASSIONATE, PATIENT STAFF. THEY EASED A VERY DIFFICULT EXPERIENCE."
Verified Burial & Memorial Service Customer
January 2019
"SO PHONIE WAS SO CONSIDERATE & CARING TO US. SHE LET US TAKE OUR TIME IN EVERY DECISION."
Verified Burial & Memorial Service Customer
December 2018
"EXCELLENT SERVICE"
Verified Customer
December 2018
"EXCEPTIONAL SERVICE AND CARE"
Verified Burial & Memorial Service Customer
December 2018
"EVERYTHING VERY GOOD"
Verified Burial & Memorial Service Customer
November 2018
"EVERYTHING WAS PRE-ARRANGED & PAID IN FULL A NUMBER OF YEARS AGO EVERYTHING WENT VERY SMOOTHY - I WILL BE NEXT TO MY WIFE WHENEVER"
Verified Customer
November 2018
"VERY COURTEOUS & KNOWLEDGEABLE, VERY PROFESSIONAL"
Verified Burial & Memorial Service Customer
July 2018
"AN AMAZING, THOUGHTFUL EXPERIENCE. THE TEAM WAS VERY PROFESSIONAL THROUGHOUT THE PROCESS"
Verified Customer
July 2018
"AMAZING, THOUGHTFUL PROFESSIONAL EXPERIENCE."
Verified Burial & Memorial Service Customer
July 2018
"LOSING A LOVED ONE IS TRULY AN AGONIZING EXPERIENCE HOWEVER EVERYONE THAT HELPED ME W/ THE ARRANGEMENTS FOR MY GRANDMOTHERS SERVICE WERE SO COMPASSIONATE AND KIND. THEY DID EVERY THING THEY COULD TO HELP ME THROUGH THIS DIFFICULT TIME."
Verified Customer
July 2018
"EVERYONE WAS SO CARING AND RESPECTFUL ALL OF OUR NEEDS WERE MET. THANK YOU SO MUCH."
Verified Burial & Memorial Service Customer
June 2018
"OUTSTANDING STAFF, FACILITIES AND SERVICE. MADE A DIFFICULT TIME TOLERABLE."
Verified Burial & Memorial Service Customer
May 2018
"THE STAFF WAS KIND AND VERY HELPFUL. THE ONLY PROBLEM I HAD THE FOOD ORDERED WAS MISSING THE MAIN COURSE."
Verified Burial & Memorial Service Customer
April 2018
"ALL OF OUR NEEDS & REQUESTS WERE TAKEN CARE OF. HAVING A LUNCH OF LEIWAIDS WAS A PLUS. EVERYONE WAS PROFESSIONAL AND CARING."
Verified Burial & Memorial Service Customer
March 2018