HIghlights
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100% Service Guarantee
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Celebration of Life center
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Chapel
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Piano/organ on site
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Reserved veteran parking
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About
Let’s start with a story. Paint us a picture of a personality—a person’s passions, pursuits and unmistakable traits—and we will create a custom memorial tribute that speaks to their best moments. Imagine a live jam session held in honor of your family’s most avid guitarist, with set performances by special guests and keepsake monogrammed guitar picks to pass down for generations. Envision a showcase of your family's green thumb’s handiwork, with her favorite flowering plants on display in our spacious stateroom and packets of seeds for guests to grow in remembrance. With our resources and your 
Nelsen Funeral Home serves families across the Richmond area in a tradition dating to 1892. Our 4th location opened in 1986 on Laburnum Avenue, with a large addition in 1990 to accommodate our growing neighborhood. Our reception center next door accommodates catered receptions, gatherings and other life celebration events to make each memorial tribute as unique as the individual we celebrate.
100% SERVICE GUARANTEE
At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully. Learn about our Dignity Difference benefits.
Learn about our Dignity Difference benefits.
Recent Obituaries
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View arrangementsRatings & Reviews
Verified Customer Reviews
Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.
"During this difficult time for me and my family Nelsen's Funeral Home and Crematory handled our entire experience from beginning to end with kindness and care. All of the staff was extremely patient, knowledgeable and compassionate. No matter how many questions I may have had they answered every one. I am so happy and Thankful for their services. Nelsen's took such great care of my Mother and in September it will be 3 years since they took care of my Aunt. Thank you to everyone who assisted us during this time of bereavement."
Verified Burial & Memorial Service Customer
September 2020
"Excellent service, view of my dad's body was awesome. He body looked like he was sleeping. Me. West and his staff were awesome."
Verified Burial & Memorial Service Customer
August 2020
"We are very pleased with the professionalism and compassion from the entire staff at Nelsen's Funeral home in Richmond. We consider them our family's Funeral home as they have provided services for other family members in the past and we feel comfortable with working with them."
Verified Burial & Memorial Service Customer
July 2020
"Response to picking up our loved one. Everything was handled with dignity."
Verified Burial & Memorial Service Customer
June 2020
Verified Customer Reviews
Verified Burial & Memorial Service Customer
September 2020
Verified Burial & Memorial Service Customer
August 2020
Verified Burial & Memorial Service Customer
July 2020
Verified Burial & Memorial Service Customer
June 2020
Verified Burial & Memorial Service Customer
April 2020
Meet Our Team
Here for you when you need us.
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Robert E West Jr.
Funeral Director
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Stephanie Nicole Bell
Manager
Meet Our Team
Here for you when you need us.