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About

At Nelsen Funeral Home and Crematory in Richmond, Virginia, we believe a special individual deserves an exceptional memorial tribute. Our professional funeral directors specialize in transforming life's triumphs into an unforgettable memorial service for all to treasure.

Create your ideal tribute

Reception room at Nelsen RichmondLet’s start with a story. Paint us a picture of a personality—a person’s passions, pursuits and unmistakable traits—and we will create a custom memorial tribute that speaks to their best moments. Imagine a live jam session held in honor of your family’s most avid guitarist, with set performances by special guests and keepsake monogrammed guitar picks to pass down for generations. Envision a showcase of your family's green thumb’s handiwork, with her favorite flowering plants on display in our spacious stateroom and packets of seeds for guests to grow in remembrance. With our resources and your imagination, the possibilities are almost as unlimited as the personalities we serve.

Whether you select a traditional funeral service or a contemporary celebration of life, we help you select from the range of options available to create a fitting service. Military funerals with military honors commemorate a commitment to our nation. For those who choose cremation, we offer viewing beforehand and can coordinate with the cemetery of your choice for optional burial of cremated remains.

From music to decor, consider it handled. Professional caterers prepare and serve your favorite foods, so you can spend more time with those who matter most. We warmly receive guests at our interfaith chapel before and after each service. When you need peace of mind or guidance, count on Nelsen Funeral Home and Crematory.

We Honor Veterans level 3 badgeWe honor veterans

At Nelsen Funeral Home, we understand the unique needs of America’s veterans and their families. As a Level Three Founding Community Partner with We Honor Veterans, our staff is knowledgeable in the benefits available to veterans and their families. With respect, integrity and dignity, we will walk you through the steps of creating a veteran's memorial service that truly honors the life and sacrifice of your loved one.

Our historic Richmond funeral home

Front exterior building at Nelsen Richmond Nelsen Funeral Home serves families across the Richmond area in a tradition dating to 1892. Our 4th location opened in 1986 on Laburnum Avenue, with a large addition in 1990 to accommodate our growing neighborhood. Our reception center next door accommodates catered receptions, gatherings and other life celebration events to make each memorial tribute as unique as the individual we celebrate.

Call on us, day or night

Nelsen Funeral Home and Crematory provides compassionate hospitality in the Virginia tradition to families in the Greater Richmond area. If we may assist with funeral arrangements in Richmond, or if you would simply like to tour our chapel, please contact us anytime.

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Amenities

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Cremation

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100% SERVICE GUARANTEE

At Dignity Memorial, we take our promises seriously. That’s why we offer a 100% service guarantee. We strive to get every detail right the first time, every time. If for some reason we don’t and you’re dissatisfied with any aspect of your service, we will remedy it quickly and fully. Learn about our Dignity Difference benefits.

Learn about our Dignity Difference benefits.

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Ratings & Reviews

Verified Customer Reviews

Since 2005, many of our customers have taken the time to tell us how we did each year via our Voice of the Customer program. Our star ratings and comments from families come directly from these surveys.

"During this difficult time for me and my family Nelsen's Funeral Home and Crematory handled our entire experience from beginning to end with kindness and care. All of the staff was extremely patient, knowledgeable and compassionate. No matter how many questions I may have had they answered every one. I am so happy and Thankful for their services. Nelsen's took such great care of my Mother and in September it will be 3 years since they took care of my Aunt. Thank you to everyone who assisted us during this time of bereavement."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

September 2020

"Excellent service, view of my dad's body was awesome. He body looked like he was sleeping. Me. West and his staff were awesome."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

August 2020

"We are very pleased with the professionalism and compassion from the entire staff at Nelsen's Funeral home in Richmond. We consider them our family's Funeral home as they have provided services for other family members in the past and we feel comfortable with working with them."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

July 2020

"Response to picking up our loved one. Everything was handled with dignity."

jd-power-verified-checkmark Verified Burial & Memorial Service Customer

June 2020

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Meet Our Team

Here for you when you need us.

  • 1062328

    Robert E West Jr.

    Funeral Director
  • 1077931

    Stephanie Nicole Bell

    Manager
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